Language Support Supervisor
hace 5 días
Job Description
We are seeking an experienced Customer Service Supervisor to join our team at TransPerfect.
In this role, you will be responsible for leading a team of interpreters and ensuring they are performing job tasks in accordance with our standards of practice.
You will be working closely with our customers, interpreters, and internal stakeholders to deliver exceptional service and ensure seamless communication.
Key Responsibilities:
- Team Leadership: Provide coaching and guidance to ensure team members meet their key performance indicators and are meeting productivity and quality standards.
- Training and Development: Develop and implement training programs to enhance interpreter technique, communication skills, and customer service.
- Process Improvement: Analyze and improve processes to increase productivity, reduce costs, and enhance overall efficiency.
Requirements:
- Educational Background: Bachelor's degree preferred or equivalent combination of education and experience.
- Work Experience: Minimum 2 years' interpretation operations experience required; previous supervisory experience preferred.
- Languages: Excellent communication (written and verbal) skills in English and Spanish language.
- Soft Skills: Exceptional customer service, telephone manner, and multitasking skills are a must.
About Us
We are a global leader in the interpretation industry, providing innovative solutions to businesses and organizations worldwide. Our team is dedicated to delivering exceptional service and ensuring that our clients' needs are met with precision and professionalism.
-
Operations Supervisor Lead
hace 2 días
San José, San José, Costa Rica Support Services Group A tiempo completo**About Us:** At Support Services Group, we pride ourselves on providing world-class support services to our clients. Our team is dedicated to delivering exceptional results and exceeding client expectations.Job Overview: We are seeking an experienced Senior Supervisor to lead our team. The ideal candidate will have a strong background in operations...
-
Senior Supervisor
hace 3 semanas
San José, San José, Costa Rica Support Services Group A tiempo completoSupport Services Group is looking for a **Senior Supervisor**, you will be responsible to prepare the service quality plan, manage Outbound Sales team, ensure process compliances, team KPI's Compliances with the objective to achieve the company goals.**Responsibilities**:Responsible for the correct production floor development of one of the most important...
-
Data Support Supervisor
hace 5 días
San José, San José, Costa Rica Experian A tiempo completoExperian Employer Services (EES) is seeking a highly skilled Data Support Supervisor to join its Data & Enablement team. As a member of this team, you will play a critical role in assisting with client onboarding activities, account provisioning duties, and other data management initiatives in support of various EES service offerings.The ideal candidate will...
-
Language Services Coordinator
hace 5 días
San José, San José, Costa Rica Lionbridge Technologies A tiempo completoPosition OverviewThe Spanish Interpreter/Operator will have a hybrid role, working as both an interpreter and operator to provide exceptional customer service.This position requires the ability to switch between interpretation and operator support, handling inbound customer calls and connecting them to the appropriate interpreter.The interpreter must possess...
-
Language Model Annotation Expert
hace 2 días
San José, San José, Costa Rica Microsoft A tiempo completoAt Microsoft, we're committed to ensuring the quality and reliability of our products and services through proactive risk management. Our Risk, Trust, and Safety Operations team is seeking a highly skilled Language Model Annotation Expert to support our efforts. In this role, you'll have the opportunity to contribute to cutting-edge technology by annotating...
-
Hbs Supervisor A, Hbs Central Ops
hace 5 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoExcellent English communication skills (written & oral)- At least 6 months experience in a previous Team Manager/Supervisor role OR 1 year experience within HBS Central Operations- Previous Heavy-Bulky and Services (HBS) experience- Proven experience developing talent- Project management experience- Ability to explain technical details in simple terms-...
-
Remote - Marketing Supervisor
hace 1 semana
San José, San José, Costa Rica Betterwho A tiempo completoWe are looking for a Marketing Supervisor, both content and strategy.**Responsibilities**:- Conceptualize and execute on multi-channel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging across all channels- Manage content and updates for clients and internal touch points, establishing budget...
-
Supervisor, Billing Support
hace 2 semanas
San José, San José, Costa Rica Tech Data Corporation A tiempo completo**Job Purpose**:The purpose of this position is to lead a team of billing and/or contract asset specialists supporting our maintenance contracts and billing functions across our services lines of business.This position will be responsible for ensuring all invoicing is processed on time and in agreeance with the contract details.It will also support the...
-
Accounting Supervisor
hace 4 horas
San José, San José, Costa Rica Marriott Worldwide A tiempo completoJob DescriptionThe Accounting Supervisor is responsible for overseeing the day-to-day operations of our accounting department.This includes supervising a team of accountants, reviewing and approving financial reports, and ensuring that our financial records are accurate and complete.You will also be responsible for developing and implementing financial...
-
Asms Local Language- Technical Support Advisory
hace 1 semana
San José, San José, Costa Rica Microsoft A tiempo completo**The technical advisor of the ASMS Local language team, will be providing support to Spanish and Portuguese speaking customers.The support can be provided from any remote location within Latin America**Microsoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset,...
-
Portuguese Language Model Trainer
hace 2 días
San José, San José, Costa Rica Microsoft A tiempo completoAs a Data Annotation Specialist at Microsoft, you will be part of the RTS & AIO team, which is responsible for ensuring the company's business ecosystem is secure and compliant. This role offers an exciting opportunity to support Large Language Models through data annotation tasks.Job Description:You will analyze diverse media formats, including images,...
-
Ie Supervisor-International
hace 2 semanas
San José, San José, Costa Rica United Parcel Service A tiempo completoExplore your next opportunity at a Fortune Global 500 organization.Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.If you have the qualities and drive to lead yourself or...
-
Dedicated HR Support Specialist
hace 4 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob DescriptionCompany Overview:We are Amzn Support Srvcs Costa Rica, a leading provider of HR services. Our team is dedicated to delivering exceptional support to Amazonians worldwide.Job Summary:This role focuses on providing timely and accurate HR support to internal customers across various EMEA countries. As an Employee Resource Center Associate, you...
-
Supervisor-Kitchen- Supervisor De Cocina
hace 3 semanas
San José, San José, Costa Rica Marriott International, Inc A tiempo completo**Additional Information** SUPERVISOR DE COCINA**Job Number** 23111381**Job Category** Food and Beverage & Culinary**Location** Courtyard San Jose Escazu, Calle Marginal Norte Plaza Itskatzu, San Jose, Costa Rica, Costa Rica**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Supervise and coordinate activities of...
-
Software Support Specialist
hace 12 horas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob DescriptionWe are seeking a skilled Software Support Specialist to join our team at Amazon Support Services Costa Rica Srl. As a key member of our BSX Support Engineering team, you will play a vital role in providing production engineering support and multifaceted services to the development/STT teams.The ideal candidate will have 2+ years of software...
-
Sr. Supervisor, Communication
hace 3 semanas
San José, San José, Costa Rica Webhelp A tiempo completo**Marketing & Communications****Location**- Pavas, Costa Rica***Job Title:Sr.Supervisor, Communication & Marketing**Job Description**:We are a leading global technology and services company with more than 400,000 employees worldwide that powers the best brands and the ones that are changing the world.We take pride in our people-centric corporate culture,...
-
Leadership Team Member
hace 2 días
San José, San José, Costa Rica Support Services Group A tiempo completo**About Us:** Support Services Group is a dynamic organization that delivers excellent support services to various industries. Our team is committed to excellence and innovation.Job Description: We are seeking a skilled Senior Supervisor to manage our operations. The ideal candidate will have a strong background in team leadership, process development, and...
-
Customer Support Specialist
hace 7 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAt Amazon Support Services Costa Rica Srl, we're seeking an exceptional Customer Support Specialist to join our team in Costa Rica. As a Seller Support Associate, you will serve as the primary interface for our Veeqo customers, providing phone, email, and live chat support. Our team is responsible for delivering timely and accurate operational support on our...
-
Sales Supervisor Pi
hace 3 semanas
San José, San José, Costa Rica Boston Scientific Corporation A tiempo completo**Sales Supervisor PI & CRM - Costa Rica**:- Work mode: Field Based- Onsite Location(s): San José, H, CR**Additional Locations**: N/A**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance**At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and...
-
Investigations Team Supervisor
hace 2 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob DescriptionWe are seeking an experienced Investigations Team Supervisor to lead our Seller Onboarding team in Arizona. In this role, you will be responsible for managing a team of 10-15 employees, working closely with program teams, process owners, training, workforce management, analytics, and other teams in RCO.Key ResponsibilitiesManage individual and...