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hace 1 semana
**About Us:** At Support Services Group, we pride ourselves on providing world-class support services to our clients. Our team is dedicated to delivering exceptional results and exceeding client expectations.
Job Overview: We are seeking an experienced Senior Supervisor to lead our team. The ideal candidate will have a strong background in operations management, team leadership, and process development.
Key Responsibilities:
- Team Leadership: Manage high-performing teams to achieve business objectives.
- Process Development: Develop and implement processes to ensure efficiency and effectiveness.
- Client Satisfaction: Ensure high levels of customer satisfaction through effective service delivery.
- Strategic Planning: Proactively develop and execute strategies to achieve team goals.
- Communication: Communicate effectively with internal teams to meet business objectives.
Requirements:
- Experience in operations management, team leadership, and process development.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Intermediate-Advanced level of Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.).
- Advanced written and spoken Spanish and English language.
English Proficiency: B2+ or above
Location: Sabana Sur or Heredia
