Pay Services Operations Manager
hace 2 días
**Job Overview**
We are seeking a highly skilled and experienced Pay Services Operations Manager to join our team at Amzn Support Srvcs Costa Rica.
This role will lead a group of Pay Services associates to ensure prompt service to employees in the Americas, focusing on day-to-day operations, management of relationships with business partners, project management for process improvement, and setting performance expectations and goals.
- Key Responsibilities:
- Manage the workflow of the team to maintain service levels and equitable workloads among team members.
- Communicate policies to associates, provide information, and take corrective action as necessary.
- Identify and eliminate barriers to accuracy, productivity, and quality through continuous improvement culture.
Requirements:
- Experience in HR transactional processes.
- Team lead and/or supervisor experience.
- Bachelor's Degree in business administration, HR or related field.
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