Costa Rica Pay Services Team Lead
hace 7 días
About this Role
This position is responsible for leading a team of Pay Services associates in ensuring high-quality services to employees in the Americas. The successful candidate will have expertise in managing daily operations, customer relationships, and process improvements.
Main Responsibilities:
- Day-to-day operations management, including management of relationships with business partners.
- Project management focused on process improvement and efficiency.
- Set performance expectations and goals for individual team members and the team as a whole.
- Maintain high service delivery standards while achieving operational efficiency.
What You'll Need:
- A bachelor's degree in business administration, HR, or a related field.
- Proven experience in HR transactional processes and team leadership.
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