Costa Rica Pay Services Team Lead

hace 7 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

About this Role

This position is responsible for leading a team of Pay Services associates in ensuring high-quality services to employees in the Americas. The successful candidate will have expertise in managing daily operations, customer relationships, and process improvements.

Main Responsibilities:

  • Day-to-day operations management, including management of relationships with business partners.
  • Project management focused on process improvement and efficiency.
  • Set performance expectations and goals for individual team members and the team as a whole.
  • Maintain high service delivery standards while achieving operational efficiency.

What You'll Need:

  • A bachelor's degree in business administration, HR, or a related field.
  • Proven experience in HR transactional processes and team leadership.


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