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Americas Payroll Services Management
hace 1 semana
Job Description
We are seeking a skilled and experienced Pay Services Team Lead to manage a team of Pay Services associates in Costa Rica. This role is responsible for ensuring excellent service delivery to employees in the Americas while continuously improving processes and maintaining high-quality customer relationships.
Responsibilities:
- Lead and develop a team of 15-20 associates and specialists.
- Ensure high service delivery and execution standards.
- Participate in and drive continuous improvement initiatives.
- Develop communication plans and maintain departmental content.
Requirements:
- Proven experience in team leadership and HR transactional processes.
- A bachelor's degree in business administration, HR, or a related field.
