Guest Services Operations Manager
hace 2 días
**Job Summary**
Serves as the property's highest authority figure, ensuring that exceptional hospitality and service standards are consistently met.
The successful candidate will oversee all property operations, represent management in resolving guest-related situations, and manage the flow of inquiries within the lobby.
This leadership role involves managing a team of employees, providing guidance, and coaching to enhance their skills and knowledge.
Additionally, the Guest Services Operations Manager is responsible for implementing customer recognition programs, administering property policies, and managing payroll administration.
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Guest Services Supervisor
hace 3 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completoJob Summary:The Guest Services Supervisor is responsible for maintaining guest services and front desk goals. This includes managing day-to-day operations, developing specific goals and plans, handling complaints, and supervising staffing levels.Key Responsibilities:Maintain high-quality guest services and front desk operationsDevelop and implement...
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Guest Services Manager
hace 3 semanas
San José, San José, Costa Rica Tcs Expeditions A tiempo completo**About Us**:TCS World Travel is part of the Travelopia group, which is one of the world's leading specialist travel groups providing customers with a diverse range of unique travel experiences.This includes adventure travel, safaris, private jet and polar expeditions, tailor-made luxury holidays, yacht and river boat charter holidays, educational and...
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Agent-Guest Services
hace 3 semanas
San José, San José, Costa Rica Marriott Worldwide A tiempo completo**Job Number** 22120725**Job Category** Rooms & Guest Services Operations**Location** Zadun a Ritz-Carlton Reserve, Boulevard Mar de Cortez, San Jose del Cabo, Baja California Sur, Mexico VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Process all guest check-ins, check-outs, room assignments, and...
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Guest Services Professional
hace 3 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completo**Job Description:** The Front Desk Agent plays a vital role in delivering exceptional guest experiences at our hotel. As a key member of our team, you will be responsible for managing the front desk operations, ensuring efficient and accurate processing of guest transactions, and maintaining a high level of customer satisfaction.Key Responsibilities: Greet...
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Residence Operations Manager
hace 5 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completoJob Overview:The Residence Operations Manager is responsible for overseeing the day-to-day operations of luxury condominium facilities, ensuring exceptional guest experiences and maintaining high standards of service quality.Key Responsibilities:Develop and implement operational strategies that align with the brand's business objectivesMaintain accurate...
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Guest Services Coordinator
hace 4 horas
San José, San José, Costa Rica Marriott International, Inc A tiempo completoAbout the JobThis is a challenging and rewarding role that requires a high level of organizational and communication skills. As a Supervisor-Operations/Supervisor Operaciones A&B at AC Hotel San Jose Escazu, you will be responsible for managing hotel operations and ensuring that all guests have a positive experience.ResponsibilitiesThe key responsibilities...
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Hospitality Operations Manager
hace 5 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completoAt Marriott Worldwide, we are committed to delivering exceptional guest experiences and exceeding customer expectations.Job OverviewThe Hospitality Operations Manager is responsible for overseeing all property operations, ensuring the highest levels of hospitality and service are provided. This role requires a strong leader who can represent property...
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Reservations and Guest Services Specialist
hace 8 horas
San José, San José, Costa Rica Dwellworks Costa Rica Ltd A tiempo completo**About the Role**We are looking for a skilled Reservations and Guest Services Specialist to join our team in Costa Rica. In this role, you will be responsible for managing corporate housing programs for clients, specializing in either Reservations or Post-booking/Guest services.Your key responsibilities will include:Providing housing options to clients,...
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Expeditions Guest Experience Coordinator
hace 5 días
San José, San José, Costa Rica Tcs Expeditions A tiempo completoThe Opportunity at Tcs ExpeditionsThe Guest Services Manager provides direct support and service to Tcs guests on luxury group jet expeditions and private custom travel trips.This role is responsible for leading all guest-related elements of multiple trips, handling pre- and post-trip documentation, preparing and communicating trip details, and answering...
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Reservations and Guest Services Coordinator
hace 2 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completoAbout the Role: We are seeking an organized and detail-oriented Reservations and Guest Services Coordinator to join our team. In this role, you will be responsible for coordinating reservations, guest services, and other related tasks to ensure seamless delivery of exceptional guest experiences.Responsibilities:Coordinate reservations, changes, and...
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Senior Guest Services Director
hace 5 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completoRole SummaryThe Overnight Property Management Professional is responsible for overseeing the daily operations of a luxury hotel during the night shift. This includes managing a team of staff, monitoring operational metrics, and addressing guest concerns to deliver exceptional service.Main ResponsibilitiesSupervise a team of night staff, ensuring they have...
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Operations Manager
hace 6 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completoAbout the RoleWe are seeking an experienced Operations Manager to join our front desk team. As a key player in delivering exceptional guest experiences, you will lead by example, demonstrating outstanding hospitality skills and a passion for exceeding customer expectations.ResponsibilitiesSupporting Management of Front Desk TeamUtilize effective...
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Hotel Guest Services Professional
hace 2 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completo**Job Description**We are looking for a highly motivated Hotel Guest Services Professional to join our team. As a key member of our hospitality team, you will be responsible for ensuring that every guest has a memorable and enjoyable stay.Your duties will include:Greeting guests and checking them in/out of the hotel.Providing information and recommendations...
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Mgr-Guest Relations
hace 1 semana
San José, San José, Costa Rica Marriott Worldwide A tiempo completo**Job Number** 22129975**Job Category** Rooms & Guest Services Operations**Location** Zadun a Ritz-Carlton Reserve, Boulevard Mar de Cortez, San Jose del Cabo, Baja California Sur, Mexico VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Management**JOB SUMMARY**Supports all property operations, ensuring that the...
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Fintech Operations Manager
hace 2 días
San José, San José, Costa Rica Svc Operations A tiempo completoJob Overview:Svc Operations is a fintech company that provides innovative solutions for the financial services industry. We are seeking a highly skilled and motivated individual to lead our regulatory compliance efforts and obtain the required authorizations and licenses for our projects.The successful candidate will have extensive knowledge of regulatory...
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Front Desk Operations Manager
hace 2 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completoJob SummaryWe are seeking a highly motivated and organized Operations Front Desk Supervisor to join our team at Marriott International. As a key member of our front desk team, you will be responsible for managing front desk operations, providing exceptional guest service, and ensuring that all aspects of front desk operations run smoothly.Key...
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Experience Lead
hace 6 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completoAbout UsResidence Inn by Marriott helps guests thrive while on long stays, allowing them to perform at their best. Our spacious suites with full kitchens offer the comforts of home, while our employees provide service with a human touch to business and leisure travelers alike.We believe in building relationships grounded in teamwork and experience the...
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Supervisor of Hotel Operations
hace 2 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completoAbout the RoleWe are seeking a skilled and experienced Front Desk Operations Manager to join our team at Marriott International. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that all aspects of front desk operations run smoothly.Key Responsibilities:Manage front desk operations,...
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Front Office Operations Manager
hace 4 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completoJob Overview:The Front Office Operations Manager will be responsible for assisting the Front Office Manager in administering front office functions and supervising staff on a daily basis. The role involves directing and working with managers and employees to carry out procedures ensuring an efficient check-in and check-out process.Key...
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Guest Experience Specialist
hace 2 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completoJob Overview:The Guest Experience Expert role at Marriott International, Inc. is a critical part of delivering exceptional service to our guests. As a key member of the Rooms & Guest Services Operations team, you will take the initiative to deliver a wide range of services that guide guests through their entire stay.Key Responsibilities:Process operational...