Reservations and Guest Services Specialist
hace 5 días
**About the Role**
We are looking for a skilled Reservations and Guest Services Specialist to join our team in Costa Rica. In this role, you will be responsible for managing corporate housing programs for clients, specializing in either Reservations or Post-booking/Guest services.
Your key responsibilities will include:
- Providing housing options to clients, sourcing viable alternatives when necessary, and confirming final choices.
- Managing daily customer-facing tasks, including move-in/move-out paperwork, answering queries from clients and service providers, and ensuring records are accurate.
- Working closely with Sales and Operations teams to ensure seamless customer experiences.
**Essential Skills and Qualifications:**
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office and relevant software systems.
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Reservations and Guest Services Coordinator
hace 7 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completoAbout the Role: We are seeking an organized and detail-oriented Reservations and Guest Services Coordinator to join our team. In this role, you will be responsible for coordinating reservations, guest services, and other related tasks to ensure seamless delivery of exceptional guest experiences.Responsibilities:Coordinate reservations, changes, and...
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Customer Service Associate
hace 7 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completoJob Overview: As a Customer Service Associate - Reservations, you will be the primary point of contact for guests booking reservations with our hotel. Your goal will be to provide exceptional customer service while ensuring accuracy and efficiency in processing reservations.Key Responsibilities:Process reservations, changes, and cancellations in a...
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Reservations Specialist For Corporate Housing
hace 3 semanas
San José, San José, Costa Rica Dwellworks Costa Rica Ltd A tiempo completo**Dwellworks is searching for an (Mixed Shift) associate to join our growing Corporate Housing team in Costa Rica.****We are currently utilizing full time work from home.****This position will work Monday - Friday.****OUR POSITION IN A NUTSHELL**As Manager, Corporate Housing you will contribute to the management of corporate housing programs for corporate...
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Guest Services Manager
hace 4 semanas
San José, San José, Costa Rica Tcs Expeditions A tiempo completo**About Us**:TCS World Travel is part of the Travelopia group, which is one of the world's leading specialist travel groups providing customers with a diverse range of unique travel experiences.This includes adventure travel, safaris, private jet and polar expeditions, tailor-made luxury holidays, yacht and river boat charter holidays, educational and...
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Clerk-Reservations
hace 3 semanas
San José, San José, Costa Rica Marriott International, Inc A tiempo completo**Job Number** 22149113**Job Category** Reservations**Location** Costa Rica Marriott Hotel Hacienda Belen, P. O.Box 502-4005, San Jose, Costa Rica, Costa Rica**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or mail.Identify...
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Specialist-Guest Experience
hace 2 semanas
San José, San José, Costa Rica Marriott International, Inc A tiempo completo**Job Number** 23013245**Job Category** Rooms & Guest Services Operations**Location** AC Hotel San Jose Escazu, Avenida Escazu, Escazu, San Jose, Costa Rica**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build and...
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Reservations Coordinator
hace 4 semanas
San José, San José, Costa Rica Europe Express A tiempo completoWe are seeking passionate, customer focused professionals to join our growing team of Europe Experts.The Reservations Coordinator supports the needs of our US-based Travel Agent Partners in the period after deposit through the completion of trip, including in destination support.**Business overview**:Established in 1990, Europe Express provides high-quality,...
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Hotel Reservation Specialist
hace 7 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completoAbout the Job: We are seeking a skilled and dedicated Hotel Reservation Specialist to join our team. In this role, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.Duties and Responsibilities:Process reservation requests, changes, and cancellations in a timely and accurate...
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Agent-Guest Services
hace 3 semanas
San José, San José, Costa Rica Marriott Worldwide A tiempo completo**Job Number** 22120725**Job Category** Rooms & Guest Services Operations**Location** Zadun a Ritz-Carlton Reserve, Boulevard Mar de Cortez, San Jose del Cabo, Baja California Sur, Mexico VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Process all guest check-ins, check-outs, room assignments, and...
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Hotel Guest Services Professional
hace 7 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completo**Job Description**We are looking for a highly motivated Hotel Guest Services Professional to join our team. As a key member of our hospitality team, you will be responsible for ensuring that every guest has a memorable and enjoyable stay.Your duties will include:Greeting guests and checking them in/out of the hotel.Providing information and recommendations...
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Guest Services Operations Manager
hace 7 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completo**Job Summary**Serves as the property's highest authority figure, ensuring that exceptional hospitality and service standards are consistently met.The successful candidate will oversee all property operations, represent management in resolving guest-related situations, and manage the flow of inquiries within the lobby.This leadership role involves managing a...
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Guest Experience Specialist
hace 7 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completoJob Overview:The Guest Experience Expert role at Marriott International, Inc. is a critical part of delivering exceptional service to our guests. As a key member of the Rooms & Guest Services Operations team, you will take the initiative to deliver a wide range of services that guide guests through their entire stay.Key Responsibilities:Process operational...
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Reservations Supervisor
hace 7 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completoJob OverviewThe Reservations Supervisor plays a vital role in ensuring the accuracy of room blocks, reservations, and group market codes. This position requires strong communication skills to convey company values and culture to new employees.Key ResponsibilitiesProcess all reservation requests, changes, and cancellations received by phone, fax, or...
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Ambassador of Guest Services
hace 7 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completo**Job Overview**The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As an Ambassador of Guest Services, you will be responsible for providing personalized service and attention to all guests in a professional and refined manner.**Key Responsibilities:**Verify that...
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Guest Services Coordinator
hace 5 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completoAbout the JobThis is a challenging and rewarding role that requires a high level of organizational and communication skills. As a Supervisor-Operations/Supervisor Operaciones A&B at AC Hotel San Jose Escazu, you will be responsible for managing hotel operations and ensuring that all guests have a positive experience.ResponsibilitiesThe key responsibilities...
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Reservations Assistant
hace 4 semanas
San José, San José, Costa Rica Intrepid Travel A tiempo completoIntrepid Travel was born in 1989 with the simple mission to create positive change through the joy of travel.More than 30 years later, we're proud to be the world's largest travel B Corp with more than 950 small group trips in over 100 countries.After all these years, we've stayed true to our mission, ensuring our adventures are good for the places we go,...
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Front Desk Team Lead
hace 5 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completoResponsibilitiesComplete designated cashier and closing reports in the computer system.Review shift logs/daily memo books and document pertinent information in logbooks.Contact appropriate individual or department as necessary to resolve guest call, request, or problem.Process all guest check-ins by confirming reservations in computer system, verifying guest...
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Guest Experience And Quality Supervisor
hace 2 semanas
San José, San José, Costa Rica Marriott International, Inc A tiempo completo**Additional Information** Guest Experience and Quality Supervisor**Job Number** 23120601**Job Category** Rooms & Guest Services Operations**Location** Courtyard San Jose Escazu, Calle Marginal Norte Plaza Itskatzu, San Jose, Costa Rica, Costa Rica**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Process all...
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Reservations Sales Agent
hace 2 semanas
San José, San José, Costa Rica Europe Express A tiempo completoUSTO comprises two sister brands Europe Express and YMT Vacations, each providing decades of experience in custom independent and group travel for North American travelers throughout Europe and other popular destinations around the world.Together they are a $100 million+ revenue business, a significant and strategically important part of the $1billion+...
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Mgr-Guest Relations
hace 2 semanas
San José, San José, Costa Rica Marriott Worldwide A tiempo completo**Job Number** 22129975**Job Category** Rooms & Guest Services Operations**Location** Zadun a Ritz-Carlton Reserve, Boulevard Mar de Cortez, San Jose del Cabo, Baja California Sur, Mexico VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Management**JOB SUMMARY**Supports all property operations, ensuring that the...