Ambassador of Guest Services
hace 4 días
**Job Overview**
The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As an Ambassador of Guest Services, you will be responsible for providing personalized service and attention to all guests in a professional and refined manner.
**Key Responsibilities:**
- Verify that guest preferences and expectations are understood and addressed by all property departments.
- Make decisions that will assist in problem resolution while maintaining a strong and productive relationship with all departments of The Reserve.
- Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
**Required Skills and Qualifications:
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Proven track record of providing excellent customer service.
**Benefits:**
- Competitive salary and benefits package.
- Opportunities for career advancement.
- A dynamic and supportive work environment.
**At Marriott Worldwide,** we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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