Ambassador of Guest Services

hace 4 días


San José, San José, Costa Rica Marriott Worldwide A tiempo completo

**Job Overview**

The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As an Ambassador of Guest Services, you will be responsible for providing personalized service and attention to all guests in a professional and refined manner.

**Key Responsibilities:**

  • Verify that guest preferences and expectations are understood and addressed by all property departments.
  • Make decisions that will assist in problem resolution while maintaining a strong and productive relationship with all departments of The Reserve.
  • Respond to special requests from guests with unique needs and follow up to ensure satisfaction.

**Required Skills and Qualifications:

  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Proven track record of providing excellent customer service.

**Benefits:**

  • Competitive salary and benefits package.
  • Opportunities for career advancement.
  • A dynamic and supportive work environment.

**At Marriott Worldwide,** we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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