Guest Experience Specialist
hace 1 día
The Guest Experience Expert role at Marriott International, Inc. is a critical part of delivering exceptional service to our guests. As a key member of the Rooms & Guest Services Operations team, you will take the initiative to deliver a wide range of services that guide guests through their entire stay.
Key Responsibilities:
- Process operational needs and address guest requests in a timely and professional manner.
- Complete reports and share the highlights of the local area with guests.
- Ensure a safe work environment and maintain confidentiality of guest information.
- Maintain high standards of quality and professionalism in all interactions.
Requirements:
- Ability to move around the property and stand for extended periods.
- Will to take a hands-on approach to work and handle objects weighing less than or equal to 10 pounds without assistance.
About Us:
At Marriott International, Inc., we are committed to creating a welcoming and inclusive culture where everyone feels valued and respected. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
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