Guest Experience Specialist

hace 1 día


San José, San José, Costa Rica Marriott International, Inc A tiempo completo
Job Overview:
The Guest Experience Expert role at Marriott International, Inc. is a critical part of delivering exceptional service to our guests. As a key member of the Rooms & Guest Services Operations team, you will take the initiative to deliver a wide range of services that guide guests through their entire stay.

Key Responsibilities:
  • Process operational needs and address guest requests in a timely and professional manner.
  • Complete reports and share the highlights of the local area with guests.
  • Ensure a safe work environment and maintain confidentiality of guest information.
  • Maintain high standards of quality and professionalism in all interactions.

Requirements:
  • Ability to move around the property and stand for extended periods.
  • Will to take a hands-on approach to work and handle objects weighing less than or equal to 10 pounds without assistance.

About Us:

At Marriott International, Inc., we are committed to creating a welcoming and inclusive culture where everyone feels valued and respected. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.



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