Guest Experience Lead
hace 3 días
**Job Overview**
We are seeking a talented Guest Experience Lead to join our team at Courtyard San Jose Escazu. As a key member of our operations team, you will be responsible for ensuring that every guest has an exceptional experience during their stay.
Main Responsibilities:
- Process all guest check-ins, verifying guest identity and assigning room.
- Ensure accurate accounts for each guest according to their requirements.
- Compile and review daily reports/logs/contingency lists.
- Complete cashier and closing reports.
- Supply guests with directions and property information.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
- Proficient in computer systems and point-of-sale software.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career advancement.
- Discounts on hotel stays and services.
About Us:
Courtyard by Marriott is a global hospitality company that provides a unique blend of comfort, convenience, and value to its guests. We are committed to providing exceptional service and creating memorable experiences for our guests.
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