Guest Experience Lead

hace 3 días


San José, San José, Costa Rica Marriott International, Inc A tiempo completo

**Job Overview**

We are seeking a talented Guest Experience Lead to join our team at Courtyard San Jose Escazu. As a key member of our operations team, you will be responsible for ensuring that every guest has an exceptional experience during their stay.

Main Responsibilities:

  • Process all guest check-ins, verifying guest identity and assigning room.
  • Ensure accurate accounts for each guest according to their requirements.
  • Compile and review daily reports/logs/contingency lists.
  • Complete cashier and closing reports.
  • Supply guests with directions and property information.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficient in computer systems and point-of-sale software.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career advancement.
  • Discounts on hotel stays and services.

About Us:

Courtyard by Marriott is a global hospitality company that provides a unique blend of comfort, convenience, and value to its guests. We are committed to providing exceptional service and creating memorable experiences for our guests.



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