Dedicated HR Support Specialist
hace 7 días
Company Overview:
We are Amzn Support Srvcs Costa Rica, a leading provider of HR services. Our team is dedicated to delivering exceptional support to Amazonians worldwide.
Job Summary:
This role focuses on providing timely and accurate HR support to internal customers across various EMEA countries. As an Employee Resource Center Associate, you will be the front face of our service, answering questions, and resolving issues via phone or email.
About the Role:
- Provide multi-language support for HR, Payroll, Benefits, Stock, and policy inquiries
- Analyze and resolve complex issues while maintaining a high level of customer satisfaction
- Develop and deliver training programs for HR partners and Amazon employees to enhance knowledge and consistency
- Maintain successful partnerships with HR Business Partners, Benefits, Stock, Payroll, Talent Management, and Operations teams
Key Requirements:
- Fluency in English and Spanish languages
- Strong analytical and critical-thinking skills
- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment with multiple priorities
- PHR certification and experience with PeopleSoft or similar HR software
What We Offer:
- A dynamic and supportive team environment
- Ongoing training and development opportunities
- The chance to make a real difference in the lives of Amazonians
Educational Qualifications:
Candidates should hold a Bachelor's degree in Human Resources or a related field
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