IT Service Delivery Manager

**Job Summary**We're seeking a Customer Service Delivery Manager to lead our technical support team in delivering outstanding service to our customers. This role requires excellent leadership skills, a customer-first mindset, and the ability to drive results.**Key Accountabilities**Manage a team of technical support engineers to ensure smooth operations and...

Service Delivery:We are committed to delivering exceptional service to our clients. As a Senior Help Desk Associate, you will play a key role in ensuring that customer requests are managed efficiently and effectively. Your responsibilities will include:• Managing technical support queue (production support) and responding to user requests in a timely...

About the Role:This is an exciting opportunity to join our dynamic team at Hewlett Packard Enterprise as a Customer Engagement Professional. As a key member of our team, you will play a critical role in providing exceptional support to our customers and ensuring their satisfaction.Your Key Responsibilities:Monitor and respond to incoming electronic alerts...

Service Delivery RoleExperian is looking for an experienced Service Delivery Coordinator to manage Service Level Agreements (SLAs) for internal teams and external IT service providers.This key role will involve maintaining existing SLA programs through SLA outputs, tracking incoming reports, validating data and SLA results, and ensuring contractual...

**Company Overview**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We take pride in our inclusive culture, prioritizing diversity, inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards &...

Responsibilities:As a Global HR Service Delivery Manager, you will be responsible for executing standard company-wide programs, initiatives, and developing plans to localize where appropriate.You will actively seek opportunities for innovation, simplification, and problem-solving of customer-tailored HR solutions.Key Skills:Providing professional HR...

The Helpdesk Manager ensures the adherence of professionalism and expansion of all activities done at the Service/Help desk levels, in addition to development of the Helpdesk Team Leads.They will ensure that the help desk team delivers flawless customer service in managing incident restoration and service level agreements, and ensure that client inquiries...

**Knowledge/Education**:- Associates Degree in Computer Science or other technical field is requiredAdvanced English**Job Experience**:- 2-3 years IT support experience required**Skills/Competencies**:- Provide after-hours support when required critical to the business operations- Ability to work effectively in a fast-paced team environment as well as...

**Knowledge/Education**:- Associates Degree in Computer Science or other technical field is requiredAdvanced English**Job Experience**:- 2-3 years IT support experience required**Skills/Competencies**:- Provide after-hours support when required critical to the business operations- Ability to work effectively in a fast-paced team environment as well as...

**Job Description**As a Delivery Portfolio Manager at Hewlett Packard, you will be responsible for driving the development, implementation, and governance of product support or solution portfolios throughout their lifecycle. Your goal will be to ensure alignment with pricing strategies and seamless service delivery.You will represent services within product...

Job Summary:A Customer Success Manager (CSM) is a trusted advisor to Auxis' customers providing valuable guidance around operations and optimization of their IT infrastructure through quality Service Delivery Management.The CSM provides the necessary client liaison support, and daily technical service delivery, to ensure delivery of world class IT support...

Auxis is looking for a highly motivated Senior IT Service Desk Specialist to join our team.Job Summary:The successful candidate will be responsible for handling team questions, providing second-level support to peers, and working closely with the Team Lead to address escalations.Key Responsibilities:Incident Management:Manage incident queues for Auxis...

About Straumann Group:We're a leading player in the dental industry, dedicated to delivering innovative solutions for esthetic dentistry, tooth replacement, and restoration. Our mission is to empower our employees to make a lasting impact, driving change, and staying ahead of the competition.Your Role:This is an exciting opportunity to join our North...

Job SummaryThis Operations Leadership Role is responsible for overseeing the customer operational business relationship of mid-size to large domestic accounts. The ideal candidate will have expertise in managing complex issues, developing product support plans, and collaborating with cross-functional teams.Key ResponsibilitiesOversee the customer operational...

Job SummaryAuxis is seeking an experienced Customer Success Manager to provide exceptional support to our customers. As a trusted advisor, you will work closely with our clients to ensure delivery of world-class IT services.Main ResponsibilitiesManage daily service delivery requests to meet or exceed client expectations.Work closely with our Costa Rica...

Job OverviewHewlett Packard seeks an experienced Operations Leadership Role to oversee the customer operational business relationship of mid-size to large domestic accounts. The ideal candidate will act as a point of contact for operational & tactical issues of medium to high complexity, representing delivery of all services (all functions) to the...

Job DescriptionThe Customer Service Supervisor will oversee the day-to-day activities of the customer service team, ensuring that all interactions with customers are handled efficiently and effectively. This includes handling escalated issues, providing coaching and training to team members, and working closely with other departments to resolve customer...

We offer a dynamic and diverse work environment at Hewlett Packard Enterprise, where you can make your mark.This role is ideal for someone who enjoys working with technology and providing top-notch customer service.As an Event Management Engineer, you will be responsible for monitoring customers' environments, acknowledging alerts, and resolving incidents...

Drive Business Value with ServiceNowIn this role, you'll be responsible for designing and developing end-to-end solutions in ServiceNow, leveraging your expertise in integration, data migration strategies, and tools.You'll collaborate with other IT functions, businesses, and technical teams to understand end-to-end business processes and design solutions for...

**Our organization**:HP is accelerating on Services to creating outcome-based solutions for all our customer categories.Our organization (Customer Support / CSSD-WDS) delivers these services.Our team (Services Delivery Capability team) plays a key role in the design of these services with the Business Units and are responsible of developing and optimizing...