Service Delivery Lead

In this challenging and rewarding role at Hewlett Packard, you will be responsible for driving successful service delivery across various projects. As a Project Management Specialist, you will oversee the entire project lifecycle, from initial planning to execution and closure, ensuring timely completion, within budget, and to the desired quality...

Job DescriptionWe are seeking a Service Delivery Director to lead a team of Customer Success Guides in delivering exceptional customer experiences across the digital, commercial, and mid-market segments. This role is based in Costa Rica and plays a critical part in ensuring customer success and growth through their journey with Servicenow.Main...

Service Delivery RoleExperian is looking for an experienced Service Delivery Coordinator to manage Service Level Agreements (SLAs) for internal teams and external IT service providers.This key role will involve maintaining existing SLA programs through SLA outputs, tracking incoming reports, validating data and SLA results, and ensuring contractual...

**Job Summary**We're seeking a Customer Service Delivery Manager to lead our technical support team in delivering outstanding service to our customers. This role requires excellent leadership skills, a customer-first mindset, and the ability to drive results.**Key Accountabilities**Manage a team of technical support engineers to ensure smooth operations and...

Job SummaryThis Operations Leadership Role is responsible for overseeing the customer operational business relationship of mid-size to large domestic accounts. The ideal candidate will have expertise in managing complex issues, developing product support plans, and collaborating with cross-functional teams.Key ResponsibilitiesOversee the customer operational...

**Company Overview**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We take pride in our inclusive culture, prioritizing diversity, inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards &...

Job SummaryWe are seeking a highly skilled Data Operations Lead to join our team at Moody's Investors Service. As a key member of our organization, you will be responsible for leading a team of financial spreading associates, establishing high standards of delivery quality and efficiency, and validating data and insights from financial...

About the RoleWe are seeking a skilled Service Delivery Manager ITIL to oversee the transition of services and solutions from our project teams to steady support teams.Main Responsibilities:Run daily cadence with key stakeholders for updates on incidents and requests received during post-go-live support periods.Ensure timely communication, coordination, and...

Company Description- _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...

Job Summary:The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Customer Service Lead will be the primary customer interface for trouble cases; and...

Join Our Team as a Senior Project ManagerHangar Worldwide is seeking a seasoned Senior Project Manager to lead our digital delivery teams. As a key member of our leadership team, you will be responsible for managing large-scale digital projects from initiation to deployment, ensuring seamless execution and stakeholder satisfaction.Responsibilities- Manage...

Job OverviewAuxis is seeking a skilled Customer Success Manager to provide exceptional support to our customers. As a trusted advisor, you will work closely with our clients to ensure delivery of world-class IT services.Main ResponsibilitiesManage daily service delivery requests to meet or exceed client expectations.Work closely with our Costa Rica delivery...

About the Position:Auxis seeks an experienced Operations and Customer Experience Specialist to lead a team of professionals providing top-notch customer service to U.S. based clients.Responsibilities Include:Managing daily operations and team performance metricsDeveloping and implementing process improvements to enhance efficiencyCoaching and mentoring team...

Position SummaryWe are seeking a skilled Business Service Delivery Analyst to join our team. As a key member of our organization, you will be responsible for driving process improvements and enhancing overall efficiency. Your primary focus will be on collaborating with stakeholders to manage day-to-day work and providing regular reporting and process...

About the JobAs a seasoned ITIL Service Transition Lead, you will play a pivotal role in ensuring seamless transitions of services and solutions from project teams to steady support teams. Your primary responsibility will be to facilitate effective communication, coordination, and adherence to transition plans among various stakeholders.Main...

**Job Description**As a Delivery Portfolio Manager at Hewlett Packard, you will be responsible for driving the development, implementation, and governance of product support or solution portfolios throughout their lifecycle. Your goal will be to ensure alignment with pricing strategies and seamless service delivery.You will represent services within product...

About This RoleWe are seeking a highly experienced Data Operations Lead to join our team at Moody's Investors Service. As a key member of our organization, you will be responsible for leading a team of financial spreading associates, establishing high standards of delivery quality and efficiency, and validating data and insights from financial documents.Key...

Project Management RoleWe are seeking an experienced Project Manager to lead our project delivery team.The successful candidate will have a strong background in project management, with experience in leading cross-functional teams and implementing project plans.Responsibilities:Leading project teams, developing project schedules, and determining resource...

Job Description:Customer Service Team Lead (Costa Rica GBS)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate more than 70...

Service Delivery:We are committed to delivering exceptional service to our clients. As a Senior Help Desk Associate, you will play a key role in ensuring that customer requests are managed efficiently and effectively. Your responsibilities will include:• Managing technical support queue (production support) and responding to user requests in a timely...