IT Service Delivery Expert

About the Role:This is an exciting opportunity to join our dynamic team at Hewlett Packard Enterprise as a Customer Engagement Professional. As a key member of our team, you will play a critical role in providing exceptional support to our customers and ensuring their satisfaction.Your Key Responsibilities:Monitor and respond to incoming electronic alerts...

Job OverviewAuxis is seeking a skilled Customer Success Manager to provide exceptional support to our customers. As a trusted advisor, you will work closely with our clients to ensure delivery of world-class IT services.Main ResponsibilitiesManage daily service delivery requests to meet or exceed client expectations.Work closely with our Costa Rica delivery...

Citi's Global Production Support Teams require a Technical Service Delivery Expert to join our team. In this role, you will specialize in customer experience monitoring using the tool GlassBox.**Key Responsibilities:**Collaborate with business stakeholders to understand monitoring requirements and customer data analytics needs.Respond to compliance, audit,...

About UsWe are Cloud Software Group, a leading provider of cloud software solutions that empower businesses and individuals to achieve their goals. Our mission is to make a positive impact on the world by delivering innovative, reliable, and scalable cloud technology.Job DescriptionWe are seeking a Technical Service Delivery Expert to join our team. In this...

Service Delivery RoleExperian is looking for an experienced Service Delivery Coordinator to manage Service Level Agreements (SLAs) for internal teams and external IT service providers.This key role will involve maintaining existing SLA programs through SLA outputs, tracking incoming reports, validating data and SLA results, and ensuring contractual...

Drive Business Value with ServiceNowIn this role, you'll be responsible for designing and developing end-to-end solutions in ServiceNow, leveraging your expertise in integration, data migration strategies, and tools.You'll collaborate with other IT functions, businesses, and technical teams to understand end-to-end business processes and design solutions for...

Service Delivery:We are committed to delivering exceptional service to our clients. As a Senior Help Desk Associate, you will play a key role in ensuring that customer requests are managed efficiently and effectively. Your responsibilities will include:• Managing technical support queue (production support) and responding to user requests in a timely...

About the Role:At Amazon Support Services Costa Rica Srl - B20, we are seeking an experienced Technical Media Delivery Expert to join our team. This is a unique opportunity for someone passionate about cloud video engineering and delivery. As a Technical Media Delivery Expert, you will work closely with our customers to design, develop, and implement...

**Knowledge/Education**:- Associates Degree in Computer Science or other technical field is requiredAdvanced English**Job Experience**:- 2-3 years IT support experience required**Skills/Competencies**:- Provide after-hours support when required critical to the business operations- Ability to work effectively in a fast-paced team environment as well as...

Auxis is looking for a highly motivated Senior IT Service Desk Specialist to join our team.Job Summary:The successful candidate will be responsible for handling team questions, providing second-level support to peers, and working closely with the Team Lead to address escalations.Key Responsibilities:Incident Management:Manage incident queues for Auxis...

**Knowledge/Education**:- Associates Degree in Computer Science or other technical field is requiredAdvanced English**Job Experience**:- 2-3 years IT support experience required**Skills/Competencies**:- Provide after-hours support when required critical to the business operations- Ability to work effectively in a fast-paced team environment as well as...

At Palo Alto Networks, we're committed to creating a high-performance culture that values technical excellence and innovation. Our Employee Success Team builds and supports technology to create delightful experiences for our employees.We're seeking a skilled IT Infrastructure Expert to join our team and help us take our technology to the next level. As a...

**Job Summary**We're seeking a Customer Service Delivery Manager to lead our technical support team in delivering outstanding service to our customers. This role requires excellent leadership skills, a customer-first mindset, and the ability to drive results.**Key Accountabilities**Manage a team of technical support engineers to ensure smooth operations and...

**Company Overview**ServiceNow is a leading provider of cloud-based platform that enables companies to simplify and automate tasks, improving productivity and efficiency.We empower our customers to work smarter, not harder, by providing innovative solutions that meet their evolving needs.In this role, you will be part of a global team that drives the...

About Straumann Group:We're a leading player in the dental industry, dedicated to delivering innovative solutions for esthetic dentistry, tooth replacement, and restoration. Our mission is to empower our employees to make a lasting impact, driving change, and staying ahead of the competition.Your Role:This is an exciting opportunity to join our North...

Job SummaryThis Operations Leadership Role is responsible for overseeing the customer operational business relationship of mid-size to large domestic accounts. The ideal candidate will have expertise in managing complex issues, developing product support plans, and collaborating with cross-functional teams.Key ResponsibilitiesOversee the customer operational...

Role and ResponsibilitiesThe Applications Software Analyst position at Citi involves analyzing and resolving technical issues related to various applications. Key responsibilities include:Analyzing user complaints and diagnosing technical issuesCollaborating with internal teams to develop and implement solutionsConducting research and staying up-to-date with...

**Our organization**:HP is accelerating on Services to creating outcome-based solutions for all our customer categories.Our organization (Customer Support / CSSD-WDS) delivers these services.Our team (Services Delivery Capability team) plays a key role in the design of these services with the Business Units and are responsible of developing and optimizing...

**Company Overview**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We take pride in our inclusive culture, prioritizing diversity, inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards &...

**Job Summary**Citi is seeking a Global IT Service Manager to lead our technology operations. This individual will be responsible for developing and implementing evolving technology strategies aligned to the business goals and priorities, as well as ensuring successful delivery of day-to-day IT services.The ideal candidate will have a proven track record of...