Customer Support Liaison
hace 2 meses
Customer Service Supervisor Role Overview
Key Responsibilities:
- Respond to the consumer line in a timely and professional manner
- Meet performance expectations and metrics for the role
- Analyze consumer credit files to identify consumer needs
- Document follow-up actions for partner departments
- Resolve research needed to provide accurate information
- Maintain accurate client and project information
- Act as a liaison between consumer and client
- Accountable for case resolution updates
Required Skills:
- Fluent English/French skills in both oral and written communication
- Proficient in G-suite programs (Sheets, Docs, Slides, etc.)
-
Customer Service Liaison
hace 2 meses
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoWe are looking for a skilled Customer Service Liaison to join our team at Straumann Group. As a key member of our customer support team, you will be responsible for ensuring that our clients receive the highest level of service and support.About the Role:The Customer Service Liaison will be responsible for:Providing exceptional customer service and support...
-
Customer Service Liaison
hace 1 semana
San Francisco, Heredia, Costa Rica People Working Corp A tiempo completoAt People Working Corp, we are seeking a dedicated and customer-focused CUSTOMER SERVICE LIAISON. This exciting opportunity is perfect for individuals who enjoy working in a fast-paced environment and delivering exceptional service to our valued clients.We are located in the heart of Heredia, Costa Rica, and offer a unique blend of professional support and...
-
Customer Service Liaison
hace 2 meses
San Francisco, Heredia, Costa Rica Huntsman A tiempo completoWe are seeking an experienced Customer Service Liaison to join our team at Huntsman.The estimated annual salary for this role is $60,000 - $80,000 depending on experience and location.About the Job:As a Customer Service Liaison, you will be responsible for managing daily relationships and orders for customer accounts, providing proficient and knowledgeable...
-
Provider Service Liaison
hace 2 meses
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoCustomer Service Liaison RoleWe are seeking a skilled Customer Service Liaison to join our team. The successful candidate will be responsible for handling customer inquiries, providing product information, and ensuring an exceptional customer experience.Responsibilities:Communicate with customers via phone, email, or in-person to address their concerns and...
-
Customer Service Liaison
hace 6 días
San Francisco, Heredia, Costa Rica People Working Corp A tiempo completoAbout People Working CorpWe are a consulting and outsourcing company specializing in customer services, based in Heredia, Costa Rica. Our team provides high-quality business support to clients worldwide.
-
Customer Experience Liaison
hace 4 semanas
San Francisco, Heredia, Costa Rica Tebra A tiempo completoAbout the OpportunityWe're looking for a dedicated and results-driven Customer Experience Manager to join our Loyalty Team. As a key member of our team, you'll be responsible for delivering exceptional customer support, identifying areas for improvement, and developing solutions to retain our valued clients.Your Key ResponsibilitiesProactively address...
-
Customer Support Specialist
hace 2 meses
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob Summary Wondery, an Amazon company, is seeking a skilled Customer Support Specialist to join our team. This role is responsible for providing exceptional support to our customers, ensuring their experience with our premium podcast studio is seamless and enjoyable.Key Responsibilities- Respond to customer inquiries in a timely and professional manner-...
-
Healthcare Services Liaison
hace 2 meses
San Francisco, Heredia, Costa Rica Teleperformance Costa Rica A tiempo completoCompany OverviewWe are Teleperformance Costa Rica, a leading provider of customer experience management solutions. Our team is dedicated to delivering exceptional service to our clients and their customers.Job DescriptionWe are seeking a Healthcare Services Liaison to join our team. As a key member of our operations, you will be responsible for accurately...
-
Customer Service Liaison
hace 2 meses
San Francisco, Heredia, Costa Rica Cognizant A tiempo completo**Role Overview**As a key member of the Cognizant team, this position involves providing exceptional customer service and support to clients through various communication channels. The successful candidate will have strong articulation and communication skills to effectively convey information on products and services, as well as troubleshoot issues within...
-
Customer Support Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoAt Experian, we are redefining the way our clients do business within all aspects of the customer credit lifecycle.We are seeking a highly motivated and client-focused individual to join our team as a Customer Support Specialist in the Automotive Division. As a key member of our Call Center, you will provide high-level support to our customers, responding to...
-
Technical Solutions Liaison
hace 2 meses
San Francisco, Heredia, Costa Rica Experian A tiempo completo{"Primary Responsibilities": "As a Technical Account Manager at Experian, you will be the primary technical point of contact for accounts, acting as a liaison between the client and all internal Experian technology, operations, and product.You will be responsible for:Anticipating positive and negative impacts throughout the organization regarding proposed...
-
Customer Service Representative
hace 10 horas
San Francisco, Heredia, Costa Rica Experian A tiempo completoAt Experian, we're redefining the way our clients do business within all aspects of the customer credit lifecycle. With a focus on best-in-class data and innovative technology, we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.This role is a high-performing resource for the Call Center,...
-
Senior Technical Support Engineer
hace 2 meses
San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completoWe are seeking an exceptional Senior Technical Support Engineer to provide high-level customer service experience by resolving complex issues related to Citrix Endpoint Management. With a strong background in enterprise support and critical thinking skills, you will be responsible for analyzing and resolving customer issues through diverse channels.**Key...
-
Service Support Strategist
hace 2 meses
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo**Job Overview**:This role is responsible for developing and implementing support strategies for product families, ensuring adherence to established protocols and methodologies. The ideal candidate will collaborate with regional and global teams to facilitate service planning and execution, foster cross-functional collaboration, and act as a liaison between...
-
Customer Success Engineer
hace 3 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completo**About Experian Consumer Services**Experian Consumer Services is a global leader in data services, empowering individuals and businesses to manage their data with confidence.We have 20,000 employees working across 44 countries, investing in new technologies and innovation to help our clients maximize every opportunity.Our business segment has reached $900M...
-
Customer Support Specialist
hace 4 semanas
San Francisco, Heredia, Costa Rica Procore Technologies A tiempo completoCustomer Support RepresentativeAbout the Role:We're seeking a highly skilled and dedicated Customer Support Representative to join our team at Procore Technologies. This role is perfect for individuals who are passionate about delivering exceptional customer experiences and thrive in fast-paced, dynamic environments.Key Responsibilities:Maintain a thorough...
-
Customer Support Professional
hace 2 meses
San Francisco, Heredia, Costa Rica Qualfon A tiempo completoAre you passionate about delivering exceptional customer experiences?We are seeking a talented Customer Support Professional to join our team at Qualfon, where you will play a vital role in helping individuals pursue their career goals and creating opportunities for growth.As a Customer Support Professional, your primary responsibility will be to research...
-
Customer Support Engineer
hace 2 meses
San Francisco, Heredia, Costa Rica Ibm A tiempo completo**Delivering Exceptional Support for IBM Software and Solutions**We are seeking a highly skilled Technical Support Engineer to join our team, providing remote technical support assistance to clients using Problem Determination (PD) and Problem Source Identification (PSI) skills. In this role, you will have the opportunity to make a significant impact by...
-
Customer Support Professional
hace 1 mes
San Francisco, Heredia, Costa Rica People Working Corp A tiempo completoAbout People Working CorpWe are a consulting and outsourcing company based in the heart of Heredia, Costa Rica. Our team is dedicated to providing exceptional business support and service to our clients.Job SummaryWe are seeking a highly skilled Customer Support Professional to join our team. As a key member of our contact center, you will be responsible for...
-
Customer Support Leadership Role
hace 4 días
San Francisco, Heredia, Costa Rica Tebra A tiempo completoAbout the OpportunityThe Customer Support Leadership role is a key position within Tebra, responsible for overseeing the day-to-day operations of the Customer Support team. This individual will be accountable for supervising a team of up to 15 Customer Support Representatives, driving achievement of corporate and Support goals, and ensuring all operational...