Provider Service Liaison
hace 3 semanas
We are seeking a skilled Customer Service Liaison to join our team. The successful candidate will be responsible for handling customer inquiries, providing product information, and ensuring an exceptional customer experience.
Responsibilities:
- Communicate with customers via phone, email, or in-person to address their concerns and provide solutions.
- Provide product information, including features, benefits, and usage instructions.
- Respond to customer complaints and resolve issues in a timely and professional manner.
- Collaborate with internal teams to ensure customer needs are met.
- Participate in ongoing training and development to stay up-to-date on products and services.
Requirements:
- 1+ year of customer service experience.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
- Basic computer skills, including Microsoft Office.
Preferred Qualifications:
- Experience in the dental or orthodontic industry.
- Knowledge of customer relationship management (CRM) software.
- Fluency in a second language.
Our Company:
We are a leading provider of dental implants, clear aligners, and orthodontic solutions. Our mission is to empower our customers to deliver exceptional patient care and outcomes.
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