HR Support Representative

hace 1 mes


Alajuela, Alajuela, Costa Rica 3M A tiempo completo

Job Overview

3M is seeking a highly skilled HR Support Representative to join our team. As a key member of our HR department, you will be responsible for providing top-notch support to employees across various functions.

Estimated Salary: $60,000 - $80,000 per year (dependent on experience and location)

About the Role

In this role, you will specialize in the full life-cycle of an employee, from new hires to separations. You will answer HR, Payroll, Benefit, Stock, and policy questions, and resolve issues related to HR processes and procedures.

You will investigate and resolve problems, provide solutions, and recommend improvements to existing processes. Your strong analytical and problem-solving skills will enable you to identify escalation trends and opportunities for process change.

Key Responsibilities:

  • Provide exceptional customer service to employees across various functions.
  • Analyze and resolve complex HR-related issues.
  • Develop and implement process improvements to enhance efficiency and effectiveness.
  • Collaborate with IT to administer supported functions and provide technical assistance to employees.
  • Participate in identifying areas for improvement and implementing changes to enhance communication and operations.

Requirements and Qualifications

To be successful in this role, you will need:

  • A minimum of 1 year of equivalent work experience preferred.
  • Full bilingual proficiency in English and Spanish.
  • A Bachelor's degree or higher from an accredited university or 1 year of experience in Customer Service, HR, or Finance.
  • Knowledge of HR Policies and Procedures.
  • Experience with HR systems such as Workday, PeopleSoft, SAP, Salesforce, or other HR Systems is an advantage.
  • Excellent customer service and communication skills.
  • Detail-oriented and accurate with strong analytical and problem-solving skills.

Benefits

At 3M, we prioritize our employees' well-being and offer a range of programs to support your physical and financial health. Our competitive pay and benefits package includes:

  • Comprehensive medical, dental, and vision coverage.
  • 401(k) plan with company match.
  • Flexible paid time off and holidays.
  • Ongoing training and development opportunities.

About 3M

3M is an equal opportunity employer that values diversity and inclusion. We do not discriminate against applicants based on race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.



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