Healthcare Technical Support Professional
hace 2 semanas
About the Role
We are seeking a skilled and experienced Healthcare Technical Support Representative to join our team. As a key member of our remote staff, you will play a vital role in assisting geriatric patients with syncing medical devices and uploading vital information to computer systems for remote doctor monitoring.
Job Responsibilities
- Connect patients to DME devices correctly
- Provide education and support on device usage
- Document all correspondence and activities clearly
Requirements and Qualifications
To be successful in this role, you will need:
- 2-3 years of technical support experience
- US Healthcare industry experience preferred
- Effective communication and English language skills
- Tech-savvy and medical jargon understanding
What We Offer
We offer a competitive salary of $45,000 - $55,000 per year, depending on experience. In addition to a stable income, you will also have the opportunity to work from home with a quiet and professional environment. Our team is dedicated to providing exceptional service to our clients, and we are looking for like-minded individuals to join us.
Application Requirements
To apply for this position, please submit your resume in English language only. Additionally, you must acknowledge your understanding of the job requirements and be available to work 5 days a week from 9am EST to 6pm EST. Experience handling Healthcare Accounts is also a plus.
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