Technical Support Specialist for Industrial Products
hace 11 horas
About the Role
Emerson is seeking a Technical Support Specialist to handle technical inquiries for our industrial products, including valves, manifolds, fieldbuses, pressure/temperature switches, combustion products, sensors, FRLs, pneumatic and RCS products. This role will involve providing troubleshooting and solutions to warranty and quality issues.
Duties and Responsibilities
- Respond to technical inquiries from customers regarding product usage, troubleshooting, and repair.
- Work with cross-functional teams to resolve complex technical issues.
- Provide pricing information and respond to RFQs (Requests for Quotations).
- Participate in special projects assigned by team lead/managers.
Qualifications and Requirements
- 1-3 years of experience in technical support or customer service.
- Tech degree or engineering student in Electronic, Electrical, Mechanical, Electromechanical, or Chemical discipline.
- English language proficiency at B2 level.
- Successful performance record.
What We Offer
A dynamic work environment with opportunities for growth and development. Emerson is an equal opportunities employer committed to diversity and inclusion.
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