Technical Support Specialist for Digital Products

hace 4 semanas


San José, San José, Costa Rica Encora A tiempo completo
Job Overview
At Encora, we're seeking a skilled Technical Support Specialist to join our team. This role is an excellent opportunity for individuals with intermediate technical backgrounds and strong communication skills to work on cutting-edge digital products.

Key Responsibilities
- Provide technical assistance and troubleshooting services for software and hardware issues
- Prioritize workload, manage tasks, and collaborate with stakeholders across time zones
- Work occasional evenings or weekends as required by the business

Requirements
- Intermediate technical background in IT support
- Strong communication and interpersonal skills
- Ability to work flexibly, including occasional evening or weekend shifts

Benefits
- Work-from-home options available
- Private medical insurance provided
- Career path opportunities for growth and development
- Participation in continuous technical training

Salary Range
The estimated salary for this role is between $65,000 - $85,000 per year, depending on location and experience.

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