Technical Support Specialist

hace 1 mes


San José, San José, Costa Rica Microsoft A tiempo completo

About the Role

We are seeking a skilled Technical Support Specialist to join our team at Microsoft. In this role, you will be responsible for delivering exceptional customer support by troubleshooting and resolving technical issues.

Key Responsibilities

  • Provide timely and effective support to customers via various communication channels
  • Collaborate with internal teams to resolve complex technical issues
  • Stay up-to-date with the latest Microsoft products and services to provide accurate information to customers

Requirements

  • 2+ years of experience in technical support or a related field
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills


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