Technical Support Specialist

hace 1 mes


San José, San José, Costa Rica Wipro Limited A tiempo completo

We are seeking a highly skilled Technical Support Specialist to join our team at Wipro Limited, a leading technology services and consulting company.

Based in San Jose, Costa Rica, this role offers a competitive salary of approximately $60,000 per annum.

About the Company

Wipro Limited is a global leader in digital transformation, providing innovative solutions that address clients' most complex challenges. With over 75 years of experience, we have a strong commitment to sustainability, good corporate citizenship, and a proud history of serving clients across 66 countries.

We deliver on our promise of helping customers, colleagues, and communities thrive in an ever-changing world. Our comprehensive portfolio of services includes consulting, design, engineering, operations, and emerging technologies.

Key Highlights:

  • $10.4 billion USD revenue in FY22
  • Present in 66 countries
  • Over 1,400 active global clients
Job Description

As a Technical Support Specialist, you will play a critical role in configuring and resolving software and hardware issues. You will be responsible for troubleshooting and resolving problems with Microsoft Office applications, with a focus on MS Word, MS Excel, and MS PowerPoint.

Your primary goal will be to provide exceptional customer service, ensuring timely and effective resolution of technical issues. You will work closely with internal teams to resolve issues and improve overall system performance.

Required Skills and Qualifications

To succeed in this role, you will require:

  • 1+ years of working experience as a Service Desk Analyst
  • Upper Intermediate English language proficiency
  • Upper Intermediate Portuguese language proficiency
Benefits

At Wipro Limited, we offer a range of benefits to support your career growth and well-being, including:

  • Competitive salary and benefits package
  • Opportunities for professional development and career advancement
  • Diverse and inclusive work environment
  • Equal Employment Opportunity employer


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Amazon Support Services Costa Rica Srl. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting services to clients...


  • San José, San José, Costa Rica Northwind Technical Services A tiempo completo

    Company Overview: Northwind Technical Services is a leading provider of innovative solutions in automation and technical services.Estimated Salary Range: $80,000 - $120,000 per annumJob Description: As a Technical Systems Specialist at Northwind Technical Services, you will play a vital role in ensuring the safety, financial, and technical success of our...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job SummaryAmazon Support Services Costa Rica Srl seeks a highly skilled and proactive Technical Support Specialist to join our BSX Support Engineering team. As a key member of our team, you will provide expert support engineering and troubleshooting services, addressing issues related to book shopping experience.Key ResponsibilitiesCollaborate closely with...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    At Microsoft, we are seeking a highly skilled Technical Support Specialist to join our Customer Service & Support team. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving complex customer technical issues related to cloud security and networking.Key Responsibilities:Investigate and resolve complex customer technical...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    Microsoft is seeking a Technical Support Specialist to own, troubleshoot and solve customer technical issues. This role offers an opportunity to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.About the RoleThis position is part of Microsoft's Customer Experience &...


  • San José, San José, Costa Rica Oracle A tiempo completo

    Oracle is seeking a skilled Technical Support Specialist to join our Support organization.About the Role:This is an exciting opportunity for a highly motivated and customer-focused individual to deliver post-sales support and solutions to Oracle customers.Key Responsibilities:Resolve post-sales non-technical customer inquiries via phone and electronic...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Tek Experts. As a key member of our Cybersecurity & Resiliency team, you will be responsible for providing technical guidance and support to our customers.About the RoleThe ideal candidate will have 2-3 years of experience in technical support, customer success,...


  • San José, San José, Costa Rica Zuora A tiempo completo

    About the RoleZuora is seeking a highly skilled Technical Support Specialist to join our Global Customer Support team.As a Technical Support Specialist, you will be responsible for providing exceptional customer support to Zuora customers, ensuring they have a positive experience with our products and services.You will work closely with our engineering and...


  • San José, San José, Costa Rica Clearsource A tiempo completo

    Why ClearSource?ClearSource is a people-driven organization that prioritizes delivering exceptional customer experiences every day. Our Core Values - Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy - define our DNA and make us a great company to work for. We support all our employees in helping them realize their greatest...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    At Tek Experts, we're seeking a skilled technical support specialist to join our Azure Platform Technical Support (APTS) team. As a key member of our team, you'll provide world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.**Key Responsibilities:**Provide technical guidance across teams by...


  • San José, San José, Costa Rica Wipro Limited A tiempo completo

    Wipro Limited is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical assistance to clients, resolving complex issues, and ensuring seamless process execution.About the RoleThis role offers a competitive salary of $65,000 per year, commensurate with...


  • San José, San José, Costa Rica Sykes Costa Rica A tiempo completo

    Company OverviewSykes Costa Rica is a leading customer service provider with a passion for delivering exceptional experiences.Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team in Sykes Costa Rica. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    We are seeking a highly skilled Technical Support Specialist to join our Azure Platform Technical Support (APTS) team. Key Responsibilities:The successful candidate will provide world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure. This includes resolving complex technical problems for...


  • San José, San José, Costa Rica Wipro Limited A tiempo completo

    Join Wipro Limited, a leading global IT services company, in the exciting role of Technical Support Specialist. As a key member of our team, you will provide top-notch technical support to clients and ensure seamless issue resolution.Key Responsibilities:- Provide expert technical assistance to clients via phone, email, or chat- Troubleshoot complex...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    At Tek Experts, we're seeking a customer-focused Technical Support Specialist to join our Azure Platform Technical Support (APTS) team. As a key member of our global team, you'll provide exceptional technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.This role is an excellent opportunity for...


  • San José, San José, Costa Rica Intel A tiempo completo

    Join Intel as a Technical Support SpecialistIntel is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT team, you will be responsible for delivering exceptional support to end-users, ensuring seamless adoption and utilization of Microsoft 365 technologies. Your expertise will enable the delivery of high-quality...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    **About the Role**We're seeking a Technical Support Specialist to join our Microsoft Intune team. As a member of our team, you'll work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.**Responsibilities**The Microsoft Intune team provides reactive support for mobile...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    Are you passionate about technology and customer service? Do you thrive in a fast-paced environment where no two days are the same?Tek Experts is seeking a skilled Technical Support Specialist to join our Azure Platform Technical Support (APTS) team. As a key member of our team, you will provide world-class technical support to Microsoft commercial and...


  • San José, San José, Costa Rica Syniverse A tiempo completo

    Job OverviewSyniverse is a leading provider of cloud-based services and technologies for the world's most connected companies. As a Technical Support Specialist, you will play a critical role in delivering exceptional customer support and ensuring that our customers' technical needs are met.


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    Company OverviewTek Experts is a technology services and support company that delivers specialized and unique solutions for clients. Our agile, relationship-based support helps large enterprises thrive.About the RoleWe're seeking a customer-oriented Technical Support Specialist to work on behalf of our client to resolve complex customer cases. This role...