Technical Support Specialist for Global Brands
hace 17 horas
About Akamai
We are a company that delivers innovative solutions to help our customers succeed in the digital world. Our teams work together to build progressive solutions that transform entertainment, business, and life.
Job Description
We are seeking a Technical Support Specialist to join our global team. As a Technical Support Specialist, you will be responsible for ensuring that our customers remain happy with our products and services.
Your key responsibilities will include:
- Working with customers to own and solve their technical problems
- Acting as the main contact to proactively analyze and solve technical issues
- Collaborating and working closely with internal cross-functional teams to drive problems to resolution
- Communicating clearly and effectively to both technical and business audiences
Requirements
To be successful in this role, you will need to have:
- A great ability to collaborate and communicate with others
- A curious nature with a desire to learn new technologies
- Familiarity with the Internet, including technologies and fundamental protocols such as DNS, TCP/IP and HTTP
- Some experience providing technical solutions and support
- Great communication skills with fluency in English
Benefits
We offer a range of benefits to support your overall well-being, including:
- Flexible working arrangements to suit your needs
- A comprehensive health insurance plan
- A pension scheme with employer contributions
- Access to training and development opportunities
Working at Akamai
We value diversity and inclusion and are committed to creating a workplace where everyone feels welcome and valued. We believe that a diverse and inclusive workplace is essential to delivering the best results for our customers and employees alike.
-
Technical Support Specialist
hace 2 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryAmazon Support Services Costa Rica Srl seeks a highly skilled and proactive Technical Support Specialist to join our BSX Support Engineering team. As a key member of our team, you will provide expert support engineering and troubleshooting services, addressing issues related to book shopping experience.Key ResponsibilitiesCollaborate closely with...
-
Customer Support Specialist
hace 2 meses
San José, San José, Costa Rica Wns Global Services A tiempo completoAbout Wns Global ServicesWe are a global Business Process Management leader offering business value to 400+ clients worldwide by combining operational excellence with deep domain expertise in key industry verticals.Our ServicesBanking and Financial ServicesConsulting and Professional ServicesHealthcareInsuranceManufacturingRetail and Consumer Packaged...
-
Technical Support Specialist
hace 2 meses
San José, San José, Costa Rica Microsoft A tiempo completoAt Microsoft, we are seeking a highly skilled Technical Support Specialist to join our Customer Service & Support team. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving complex customer technical issues related to cloud security and networking.Key Responsibilities:Investigate and resolve complex customer technical...
-
Technical Support Specialist
hace 2 meses
San José, San José, Costa Rica Wipro Limited A tiempo completoWipro Limited is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical assistance to clients, resolving complex issues, and ensuring seamless process execution.About the RoleThis role offers a competitive salary of $65,000 per year, commensurate with...
-
Technical Support Specialist
hace 1 día
San José, San José, Costa Rica Tek Experts A tiempo completoOverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Tek Experts. As a key member of our Cybersecurity & Resiliency team, you will be responsible for providing technical guidance and support to our customers.About the RoleThe ideal candidate will have 2-3 years of experience in technical support, customer success,...
-
Technical Support Specialist
hace 2 meses
San José, San José, Costa Rica Zuora A tiempo completoAbout the RoleZuora is seeking a highly skilled Technical Support Specialist to join our Global Customer Support team.As a Technical Support Specialist, you will be responsible for providing exceptional customer support to Zuora customers, ensuring they have a positive experience with our products and services.You will work closely with our engineering and...
-
Technical Support Specialist
hace 3 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoAt Tek Experts, we're seeking a customer-focused Technical Support Specialist to join our Azure Platform Technical Support (APTS) team. As a key member of our global team, you'll provide exceptional technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.This role is an excellent opportunity for...
-
San José, San José, Costa Rica Syniverse A tiempo completoSyniverse, a global leader in connectedness, is seeking a skilled Customer Service Specialist I to provide first-level technical support for our products and services.Salary: $45,000 - $60,000 per yearAbout the Role:The primary responsibility of this position is to analyze customer issues and questions, including inoperability or inaccessibility of a system,...
-
Technical Support Specialist
hace 1 semana
San José, San José, Costa Rica Wipro Limited A tiempo completoJoin Wipro Limited, a leading global IT services company, in the exciting role of Technical Support Specialist. As a key member of our team, you will provide top-notch technical support to clients and ensure seamless issue resolution.Key Responsibilities:- Provide expert technical assistance to clients via phone, email, or chat- Troubleshoot complex...
-
Technical Systems Specialist
hace 2 meses
San José, San José, Costa Rica Northwind Technical Services A tiempo completoCompany Overview: Northwind Technical Services is a leading provider of innovative solutions in automation and technical services.Estimated Salary Range: $80,000 - $120,000 per annumJob Description: As a Technical Systems Specialist at Northwind Technical Services, you will play a vital role in ensuring the safety, financial, and technical success of our...
-
San José, San José, Costa Rica Splunk A tiempo completoSplunk is a leading enterprise software company that empowers organizations to turn data into action. We are seeking a skilled Technical Support Specialist to join our team and provide exceptional support to our customers.**Estimated Salary: $120,000 - $180,000 per year**As a Technical Support Specialist, you will be responsible for providing technical...
-
Technical Support Specialist
hace 1 mes
San José, San José, Costa Rica Wipro Limited A tiempo completoWe are seeking a highly skilled Technical Support Specialist to join our team at Wipro Limited, a leading technology services and consulting company.Based in San Jose, Costa Rica, this role offers a competitive salary of approximately $60,000 per annum.About the CompanyWipro Limited is a global leader in digital transformation, providing innovative solutions...
-
San José, San José, Costa Rica Datasite A tiempo completoAbout the JobAre you passionate about delivering exceptional customer experiences? Do you have a knack for troubleshooting complex technical issues? We are seeking a highly skilled Technical Support Specialist to join our team at Datasite.Job SummaryWe provide data rooms and SaaS technology used in high-value transactions, serving clients in over 170...
-
Technical Support Specialist for Cybersecurity Solutions
hace 17 horas
San José, San José, Costa Rica Palo Alto Networks A tiempo completoJob OverviewPalo Alto Networks is a leading cybersecurity company that requires a Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in providing technical support to our valued customers, ensuring their environments are secure and running smoothly.Key ResponsibilitiesProvide technical support to...
-
San José, San José, Costa Rica Cloudpay A tiempo completoCloudPay is a leading provider of payroll solutions, and we are seeking an experienced Senior Technical Support Specialist to join our team. This role will be based in San Jose, Costa Rica.Key Responsibilities:Provide technical support to internal teams and clients globally, focusing on the AMER region but also assisting with APAC and EMEA clients as...
-
Technical Support Specialist
hace 2 meses
San José, San José, Costa Rica Microsoft A tiempo completoMicrosoft is seeking a Technical Support Specialist to own, troubleshoot and solve customer technical issues. This role offers an opportunity to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.About the RoleThis position is part of Microsoft's Customer Experience &...
-
Technical Support Specialist
hace 3 semanas
San José, San José, Costa Rica Clearsource A tiempo completoWhy ClearSource?ClearSource is a people-driven organization that prioritizes delivering exceptional customer experiences every day. Our Core Values - Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy - define our DNA and make us a great company to work for. We support all our employees in helping them realize their greatest...
-
Technical Support Specialist
hace 1 día
San José, San José, Costa Rica Oracle A tiempo completoOracle is seeking a skilled Technical Support Specialist to join our Support organization.About the Role:This is an exciting opportunity for a highly motivated and customer-focused individual to deliver post-sales support and solutions to Oracle customers.Key Responsibilities:Resolve post-sales non-technical customer inquiries via phone and electronic...
-
Technical Support Specialist for Digital Products
hace 2 meses
San José, San José, Costa Rica Encora A tiempo completoJob OverviewAt Encora, we're seeking a skilled Technical Support Specialist to join our team. This role is an excellent opportunity for individuals with intermediate technical backgrounds and strong communication skills to work on cutting-edge digital products.Key Responsibilities- Provide technical assistance and troubleshooting services for software and...
-
Technical Support Specialist for Azure Infrastructure
hace 3 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoOverview:We are seeking an experienced Technical Support Specialist to join our Azure Platform Technical Support (APTS) team. This team provides world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.The ideal candidate will have a strong background in IT or technical work, with expertise in...