Customer Integration Advocate

hace 5 días


San Francisco, Heredia, Costa Rica Patientpop A tiempo completo
Job Overview:

We are seeking a highly skilled Customer Integration Advocate to join our team at Patientpop. In this role, you will be responsible for ensuring seamless integration between Patientpop and healthcare practices' systems, while providing exceptional customer experiences.

Your Key Responsibilities:

  • Work closely with our customer-facing integrations teams to resolve technical issues.
  • Develop and maintain strong relationships with customers to understand their integration needs.
  • Identify opportunities to improve customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to develop process improvements.

Requirements:

  • BA/BS Degree from an accredited university.
  • 1-3 years of experience in a customer-facing position (preferably in a technical support environment).
  • Proficient degree of technical aptitude.
  • Proven track record of meeting quotas.
  • Superb critical thinking skills.


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