Customer Success Advocate

hace 4 días


San Francisco, Heredia, Costa Rica Citrix A tiempo completo

Join us at Citrix, where we're shaping the future of work. Our technology enables people to work from anywhere, creating a seamless experience across devices and locations.

Job Overview

We're seeking an experienced Senior Customer Success Engineer to support our Citrix Cloud customers' adoption and implementation plans. This role requires a strong understanding of cloud services and excellent communication skills.

Main Responsibilities
  • Being the Citrix Authority supporting customer adoption and implementation plans.
  • Driving the quickest time to value within subscription product entitlements.
Required Skills and Qualifications
  • Mid-level knowledge of the OSI model, DNS, DHCP, Web Proxies and SSL VPNs.
  • Prior network architecture or engineering roles.


  • San Francisco, Heredia, Costa Rica Workday A tiempo completo

    About the JobWe're seeking a highly skilled Technical Account Manager to join our team and help us deliver exceptional results for our customers. As a Technical Account Manager, you'll work closely with our largest strategic accounts to build strong, long-lasting relationships that drive mutual growth and success.Your Key ResponsibilitiesBuild trust and...


  • San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job DescriptionWe are seeking an experienced Customer Experience Advocate to join our Ultra-Fast-Fresh Support team. As a key member of our team, you will be responsible for supporting Amazon US Grocery Delivery business and its verticals.Key responsibilities include:Improving sourceability and buyability of Fresh and PrimeNow selection by analyzing drivers...

  • Customer Success Manager

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • San Francisco, Heredia, Costa Rica Patientpop A tiempo completo

    Job Overview:We are seeking a highly skilled Customer Integration Advocate to join our team at Patientpop. In this role, you will be responsible for ensuring seamless integration between Patientpop and healthcare practices' systems, while providing exceptional customer experiences.Your Key Responsibilities:Work closely with our customer-facing integrations...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    Company OverviewAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We're an ambitious team of change makers who have a restless curiosity and a drive for ingenuity.We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We...


  • San Francisco, Heredia, Costa Rica Vmware A tiempo completo

    The world is changing fast**VMware **is uniquely positioned to unlock opportunities for people and our planet.We provide the digital foundation for transforming business innovation.This is why you will love being a member of our leading customer-centric team and share in the success of an industry-pioneering company that embraces EPIC2 values.Our 350,000...

  • Customer Success Guide

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    Job Description This role is an exciting opportunity to be a Valued team member in the newly created Customer Excellence Group , working from the Regional Success Centre in Costa Rica to drive customer success and platform adoption across AMS.You'll work with some of the most important customers, helping them unlock the full potential of our products while...


  • San Francisco, Heredia, Costa Rica Tebra A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Advocate to join our team. As a key member of our customer support department, you will play a vital role in ensuring that our clients receive exceptional service and support.Responsibilities:Provide outstanding technical support to our clients via phone, email, and chat.Resolve client issues and...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    We're Equifax, and we're on a mission to empower our customers to reach their full potential. Join our vibrant Customer Service Department as an Equifax Customer Advocate and make a meaningful impact.Your responsibilities will include:Providing top-tier support to our clients through effective issue resolution.Participating in the development of...


  • San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

    About the PositionWe are seeking an exceptional Customer Service Advocate to join our team at Sgf Global. This individual will be responsible for delivering top-notch customer experiences, resolving issues efficiently, and collaborating with cross-functional teams.Key Responsibilities:Manage customer cases while adhering to established quality assurance...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for.In addition, for the last five years we've been named in the 100 World's Most Innovative...


  • San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo

    The Straumann Group is a leading company in the development and manufacturing of dental implants, clear aligners, instruments, CADCAM prosthetics, and biomaterials. Our mission is to empower our employees to perform and make an impact, question the status quo, drive change, and stay ahead of the competition.As an Orthodontic Customer Advocate, you will play...

  • Customer Success Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Wrike Careers Page A tiempo completo

    Wrike is the most powerful work management platform.Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.**Our vision**:A world where everyone is free to focus on...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About This OpportunityWe're seeking a highly skilled Technical Customer Advocate to join our team. As a key member of our Enterprise Support organization, you will be responsible for providing technical guidance and support to our customers across various industries.About Our TeamWe're a diverse and inclusive team that values curiosity and connection. Our...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • San Francisco, Heredia, Costa Rica Citrix A tiempo completo

    We believe work is not a place, but rather a thing you do.Our technology revolves around this core philosophy.We are relentlessly committed to helping people work and play from anywhere, on any device.Innovation, creativity and a passion for ever-improving performance drive our company and our people forward.We empower the original mobile device: YOU**What...


  • San Francisco, Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completo

    At LSEG, we're committed to empowering our clients through process and analytical improvements.We're seeking a Customer Success Strategist to join our dynamic Customer Success Management team in the Americas. This role will take on a unique special projects capacity, working closely with our Customer Success Operations team to drive process improvements...


  • San Francisco, Heredia, Costa Rica Wrike Careers Page A tiempo completo

    At Wrike, we're seeking a highly skilled CUSTOMER SUCCESS PROFESSIONAL to partner with our customers and help them achieve their business objectives. As a Customer Success Professional, you will be responsible for driving account growth and ensuring customer satisfaction.Key Responsibilities:Develop and execute tailored account plans to drive revenue growth...


  • San Francisco, Heredia, Costa Rica Vmware A tiempo completo

    **The Elevator Pitch: Why will you enjoy this new opportunity?**Are you passionate about partnering with IT practitioners, developers, leaders, and executives at globally recognized companies to solve real problems?Do you already possess strong business acumen and technical skills and could come up to speed quickly on VMware's latest solutions?Does helping...


  • San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

    **Job Summary:**The Customer Success Manager at Hewlett Packard will be responsible for driving Solution/Services Adoption and Client Management, including Annual Recurring Revenue/Profit Management, Growth, On-going Services Delivery Management with high customer health, low churn rate, and high renewal rate.**Key Responsibilities:**Partner with the...