Orthodontic Customer Advocate

hace 4 días


San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo

The Straumann Group is a leading company in the development and manufacturing of dental implants, clear aligners, instruments, CADCAM prosthetics, and biomaterials. Our mission is to empower our employees to perform and make an impact, question the status quo, drive change, and stay ahead of the competition.

As an Orthodontic Customer Advocate, you will play a crucial role in delivering innovation based on evidence and staying true to our employer culture and exceptional team spirit that encourages diversity and a powerful 'can-do' attitude.

**Responsibilities include but are not limited to:**

  • Providing excellent customer service and support to our providers and account representatives.
  • Tracking all communication, changes to providers' cases, and issues via various tools and software.
  • Working collaboratively across teams and departments to ensure a world-class provider experience.

**Required Skills and Qualifications:**

  • 1+ years of experience in customer-facing roles or similar industries.
  • High school diploma or equivalent.
  • Fluent in English.

**Additional Requirements:**

  • Ability to work in a fast-paced, team-oriented environment.
  • Strong interpersonal and written communication skills.
  • Basic computer skills, including PC, Microsoft Office.

We strive to create a workplace that values diversity, equity, and inclusion. If you're passionate about delivering exceptional customer experiences and contributing to our mission, apply now and join our team



  • San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job DescriptionWe are seeking an experienced Customer Experience Advocate to join our Ultra-Fast-Fresh Support team. As a key member of our team, you will be responsible for supporting Amazon US Grocery Delivery business and its verticals.Key responsibilities include:Improving sourceability and buyability of Fresh and PrimeNow selection by analyzing drivers...


  • San Francisco, Heredia, Costa Rica Patientpop A tiempo completo

    Job Overview:We are seeking a highly skilled Customer Integration Advocate to join our team at Patientpop. In this role, you will be responsible for ensuring seamless integration between Patientpop and healthcare practices' systems, while providing exceptional customer experiences.Your Key Responsibilities:Work closely with our customer-facing integrations...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About the RoleThe Customer Success Advocate will play a critical role in providing exceptional client software support and driving customer satisfaction.This is an exciting opportunity to work with a dynamic team and contribute to the success of our clients.The successful candidate will possess strong prioritization and planning skills, excellent...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    We're Equifax, and we're on a mission to empower our customers to reach their full potential. Join our vibrant Customer Service Department as an Equifax Customer Advocate and make a meaningful impact.Your responsibilities will include:Providing top-tier support to our clients through effective issue resolution.Participating in the development of...


  • San Francisco, Heredia, Costa Rica Aligntech A tiempo completo

    **Designing the Future of Orthodontic Treatments**At Align Technology, we believe that a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next.We are looking for a highly skilled CAD Designer to join our team in Belen and La Lima, CR office.This exciting new role would be part of a...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About This OpportunityWe're seeking a highly skilled Technical Customer Advocate to join our team. As a key member of our Enterprise Support organization, you will be responsible for providing technical guidance and support to our customers across various industries.About Our TeamWe're a diverse and inclusive team that values curiosity and connection. Our...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Application Advocate Agent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service personnel to ensure high levels of customer satisfaction and productivity.**Responsibilities**:- Respond to high-volume (50-80) inbound calls daily- Work...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Application Advocate Agent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service personnel to ensure high levels of customer satisfaction and productivity.**Responsibilities**:- Respond to high-volume (50-80) inbound calls daily- Work...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    As a key member of our team, you'll have the opportunity to grow and develop your skills in a dynamic and supportive environment. With a strong focus on innovation and customer satisfaction, we're seeking a talented individual to join our team as a Jr Digital Customer Support Associate.**Key Responsibilities:**- Provide exceptional customer service through...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job OverviewAuxis is seeking a highly skilled and experienced Customer Service Representative to join our team. As an Application Advocate, you will provide exceptional customer service support to Auxis clients, ensuring high levels of customer satisfaction and productivity.


  • San Francisco, Heredia, Costa Rica Workday A tiempo completo

    About the JobWe're seeking a highly skilled Technical Account Manager to join our team and help us deliver exceptional results for our customers. As a Technical Account Manager, you'll work closely with our largest strategic accounts to build strong, long-lasting relationships that drive mutual growth and success.Your Key ResponsibilitiesBuild trust and...


  • San Francisco, Heredia, Costa Rica Citrix A tiempo completo

    Join us at Citrix, where we're shaping the future of work. Our technology enables people to work from anywhere, creating a seamless experience across devices and locations.Job OverviewWe're seeking an experienced Senior Customer Success Engineer to support our Citrix Cloud customers' adoption and implementation plans. This role requires a strong...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    At Experian, we're committed to unlocking the power of data to create more opportunities for consumers, businesses, and society. Our team is passionate about transforming lives and creating a better tomorrow.We're seeking an experienced Inbound Call Handling Specialist to join our team. As a key member of our customer service team, you will be responsible...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Key ResponsibilitiesThe Technical Account Manager will be responsible for:- Anticipating positive and negative impacts throughout the organization regarding proposed solutions- Proactively testing new configurations against existing client workflows to ensure no unforeseen client impacts- Arbitrating discussions between the customer and Experian,...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Company OverviewExperian is a leading global information services company, empowering consumers and clients to manage their data with confidence.We help individuals take financial control, businesses make informed decisions, lenders lend responsibly, and organizations prevent identity fraud.As the world's leading repository of consumer credit data, Experian...


  • San Francisco, Heredia, Costa Rica Vmware A tiempo completo

    VMware is uniquely positioned to unlock opportunities for people and our planet, and we're seeking a highly motivated individual to join our Customer Experience team.As a Customer Experience Engineer, you will use your analytical abilities to maximize and accelerate solution adoption and value realization, prevent issues, and resolve challenges faster.You...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Company Overview We are Experian, the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. As a trusted authority in credit solutions, we empower individuals to take control of their financial lives through our innovative products and services. Job...


  • San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

    About the Role:This is an exceptional opportunity for a skilled Customer Success Manager to join the Hewlett Packard team. As a key member of our organization, you will be responsible for driving business growth through solution adoption, client management, and revenue management. The ideal candidate will possess a strong understanding of customer needs,...


  • San Francisco, Heredia, Costa Rica Aligntech A tiempo completo

    **Join a team that is changing millions of lives.**- Transforming smiles, changing lives_At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next.We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never...


  • San Francisco, Heredia, Costa Rica Patientpop A tiempo completo

    Company Overview:Patientpop is a leading healthcare technology company dedicated to helping medical practices thrive.