Customer Success Strategist
hace 3 días
At LSEG, we're committed to empowering our clients through process and analytical improvements.
We're seeking a Customer Success Strategist to join our dynamic Customer Success Management team in the Americas. This role will take on a unique special projects capacity, working closely with our Customer Success Operations team to drive process improvements throughout the region.
As a key member of our team, you'll partner with the Customer Success Leadership Team to help prioritize areas of next best actions towards risk mitigation. You'll assist with ad-hoc projects geared towards productivity improvements, including user automation, CSM onboarding, and Customer Lifecycle execution.
You'll monitor usage data, health gauges, and growth opportunities to create actionable insights and strategically pivot when necessary. Your strong Excel skills, knowledge of Salesforce, Tableau, and Gainsight, and ability to balance multiple requests simultaneously will be essential to your success.
In this fast-paced environment, you'll thrive as a self-starter who is passionate about driving customer satisfaction through process and analytical improvements. As a collaborative and effective communicator, you'll work closely with our CSMs, CSLT, and CSOps team to help strategize around new and existing growth avenues.
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Cloud Success Strategist
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Customer Success Strategist
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San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo**Job Summary:**The Customer Success Manager at Hewlett Packard will be responsible for driving Solution/Services Adoption and Client Management, including Annual Recurring Revenue/Profit Management, Growth, On-going Services Delivery Management with high customer health, low churn rate, and high renewal rate.**Key Responsibilities:**Partner with the...
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Customer Success Strategist
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San Francisco, Heredia, Costa Rica Servicenow A tiempo completoCompany OverviewAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We're an ambitious team of change makers who have a restless curiosity and a drive for ingenuity.We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We...
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Customer Success Manager
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San Francisco, Heredia, Costa Rica Wrike Careers Page A tiempo completoWrike is the most powerful work management platform.Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.**Our vision**:A world where everyone is free to focus on...
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Customer Success Strategist
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San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo**Job Description:**We are seeking a skilled and experienced professional to fill the role of Delivery Operations Lead. As a key member of our team, you will be responsible for ensuring the smooth delivery of IT services to our customers. This involves developing and implementing effective strategies to enhance customer satisfaction, while also driving...
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Customer Success Professional
hace 4 días
San Francisco, Heredia, Costa Rica Wrike Careers Page A tiempo completoAt Wrike, we're seeking a highly skilled CUSTOMER SUCCESS PROFESSIONAL to partner with our customers and help them achieve their business objectives. As a Customer Success Professional, you will be responsible for driving account growth and ensuring customer satisfaction.Key Responsibilities:Develop and execute tailored account plans to drive revenue growth...
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Customer Success Guide
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San Francisco, Heredia, Costa Rica Servicenow A tiempo completoJob Description This role is an exciting opportunity to be a Valued team member in the newly created Customer Excellence Group , working from the Regional Success Centre in Costa Rica to drive customer success and platform adoption across AMS.You'll work with some of the most important customers, helping them unlock the full potential of our products while...
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Customer Success Advocate
hace 7 días
San Francisco, Heredia, Costa Rica Kareo A tiempo completoAbout the RoleThe Customer Success Advocate will play a crucial role in ensuring the successful adoption and utilization of our products by our customers. This is a high-impact role that will make a meaningful difference in customer loyalty and success.Your Key Responsibilities:Conduct requirements gathering and customer needs analysisUtilize tailored...
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Customer Success Advocate
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San Francisco, Heredia, Costa Rica Servicenow A tiempo completo**Company Overview**At ServiceNow, our technology makes the world work for everyone. Our mission is to help organizations achieve their goals by providing innovative solutions and exceptional customer service.We are a leading provider of cloud-based software that helps businesses run more efficiently and effectively. With a global presence and a diverse team...
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Customer Success Analyst
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San Francisco, Heredia, Costa Rica Tebra A tiempo completoJob SummaryThe Customer Success Analyst will play a critical role in delivering business analytics and reporting capabilities for the Customer Success organization. This position requires strong analytical and problem-solving skills, as well as excellent communication and collaboration abilities.ResponsibilitiesDevelop data solutions, tools, and capabilities...
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Customer Success Advocate
hace 2 días
San Francisco, Heredia, Costa Rica Citrix A tiempo completoJoin us at Citrix, where we're shaping the future of work. Our technology enables people to work from anywhere, creating a seamless experience across devices and locations.Job OverviewWe're seeking an experienced Senior Customer Success Engineer to support our Citrix Cloud customers' adoption and implementation plans. This role requires a strong...
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Customer Success Manager
hace 3 semanas
San Francisco, Heredia, Costa Rica Servicenow A tiempo completo**Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
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Customer Success Specialist Engineer
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San Francisco, Heredia, Costa Rica Vmware A tiempo completoThe world is changing fast**VMware **is uniquely positioned to unlock opportunities for people and our planet.We provide the digital foundation for transforming business innovation.This is why you will love being a member of our leading customer-centric team and share in the success of an industry-pioneering company that embraces EPIC2 values.Our 350,000...
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Associate Customer Success Manager
hace 4 días
San Francisco, Heredia, Costa Rica Servicenow A tiempo completo**Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
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Lead Change Strategist
hace 3 días
San Francisco, Heredia, Costa Rica Moody'S Investors Service A tiempo completoChange Leadership ExpertiseWe are looking for a highly experienced Lead Change Strategist to join our team and contribute to the success of our change initiatives. As a key member of our change management team, you will be responsible for developing and implementing effective change strategies, leading cross-functional teams, and driving business...
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Customer Success Enablement Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Equifax A tiempo completoEquifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you._**What you'll do**- Be a point person for any escalations- Support the launch and enablement of new processes and tools for the customer success...
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Customer Success Advocate
hace 2 días
San Francisco, Heredia, Costa Rica Workday A tiempo completoAbout the JobWe're seeking a highly skilled Technical Account Manager to join our team and help us deliver exceptional results for our customers. As a Technical Account Manager, you'll work closely with our largest strategic accounts to build strong, long-lasting relationships that drive mutual growth and success.Your Key ResponsibilitiesBuild trust and...
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Customer Success Director
hace 3 días
San Francisco, Heredia, Costa Rica Placidway A tiempo completoPlacidway seeks a visionary Sales Operations Manager to lead its Customer Care and Operations Team. This role combines effective sales management with operational efficiency, driving customer satisfaction and significant revenue growth.Key Responsibilities:Guide the sales team in daily tasks, ensuring they have necessary tools and support to succeed,...
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Customer Success Technology Administrator
hace 1 semana
San Francisco, Heredia, Costa Rica Tebra A tiempo completo**About the Role**:As a Customer Success Technology Administrator, you'll fill a new and exciting role working across the entire customer organizationYou'll be tasked with overseeing and administering various Customer Success technology through feature implementation, continued maintenance, and future advancements.Tebra will look to you to align, drive, and...
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Customer Experience Strategist
hace 3 días
San Francisco, Heredia, Costa Rica Servicenow A tiempo completo**Job Description**We're seeking a skilled Business Analyst to join our team and contribute to the success of our clients. In this role, you'll have the opportunity to work on a wide range of projects, from process optimization to system implementation.Your Responsibilities:Facilitate requirements gathering and process mapping workshops to ensure effective...