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Customer Experience Lead
hace 1 semana
The successful candidate will be responsible for:
Driving Customer Experience Improvement:
- Collaborating with Engagement Leaders and customers to create intakes from the business.
- Leading and scheduling the global GEMBA for their specific customer group.
- Using customer experience inputs to develop and influence improvement opportunities.
Collaboration and Communication:
- Working closely with cross-functional teams to identify and address areas for improvement.
- Communicating effectively with stakeholders to ensure seamless execution of projects.
Requirements:
To be successful in this role, you will need:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
