Guest Service Supervisor
hace 7 días
Marriott International, Inc is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
Responsibilities:- Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
- Enter Marriott Rewards information.
- Ensure rates match market codes, document exceptions.
- Secure payment prior to issuing room key, verify/adjust billing.
- Compile and review daily reports/logs/contingency lists.
- Complete cashier and closing reports.
- Supply guests with directions and property information.
- Accommodate guest requests, contacting appropriate staff if necessary.
- Follow up to ensure requests have been met.
Core Competencies:
- Excellent communication skills.
- Ability to multitask and work under pressure.
- Strong problem-solving skills.
- Proficient in using computers and POS systems.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career advancement.
- A collaborative and supportive work environment.
About Us:
Marriott International, Inc is a global hospitality company that delivers personalized services to its guests. We are committed to creating memorable experiences for our guests and employees alike.
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