Patient Account Resolution Specialist

hace 2 semanas


Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

Job Overview

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Solventum is a cutting-edge healthcare company that empowers better, smarter, safer care. As part of our team, you'll play a vital role in ensuring seamless patient care experiences.

About the Role

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We're seeking an experienced Collections Specialist to join our Inpatient Facilities team. You'll be responsible for managing complex accounts receivable, researching and resolving disputes, and collaborating with internal stakeholders to drive efficient collections processes.

Your Impact

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  • ">
  • Notify patients of delinquent payments and collect all outstanding balances in assigned areas.">
  • Work closely with patients to establish payment schedules and maintain timely communication.">
  • Tackle high-priority accounts requiring immediate attention due to age or amount of delinquency.">
  • Utilize advanced collection techniques to minimize delinquencies and maximize recoveries.">
  • Identify high-risk accounts and recommend escalation to senior leadership.">
  • Develop strong relationships with internal and external partners to resolve account-related issues.">
  • Collaborate with cross-functional teams to optimize credit releases, holds, and management.">

Your Qualifications

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To excel in this role, you'll need:

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  • ">
  • Bachelor's degree in Business or related field, with 2+ years of experience handling complex A/R accounts.">
  • Advanced English proficiency (oral and written).">
  • Flexibility, adaptability, and strong organizational skills.">
  • Excellent communication and interpersonal abilities.">
  • Minimum 6 months of customer-facing experience.">
  • Moderate to advanced knowledge of accounting platforms.">

Your Benefits

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Solventum offers a competitive salary range of $60,000 - $80,000 annually, commensurate with experience. Additionally, we provide comprehensive benefits, including medical, dental, and vision coverage, as well as 401(k) matching and flexible work arrangements.

Location

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This role is fully remote, allowing you to work from anywhere and enjoy a healthy work-life balance.

About Solventum

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We're committed to creating an inclusive environment where diverse perspectives thrive. Our organization values equal employment opportunities and prohibits discrimination based on race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.



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