Empleos actuales relacionados con Operational Support and Team Leadership Professional - San José, San José - Boston Consulting Group

  • Leadership Role

    hace 2 meses


    San José, San José, Costa Rica Tek Experts A tiempo completo

    About the OpportunityWe are seeking a seasoned Team Manager to spearhead our support team's exceptional customer service delivery.This leadership role offers a unique chance to grow your expertise in team development, operational management, and stakeholder communication.Key ResponsibilitiesDevelop and implement strategies to maintain high-quality customer...


  • San José, San José, Costa Rica Coca-Cola A tiempo completo

    Company OverviewCoca-Cola, a leading beverage company, is seeking a highly skilled Financial Leadership Professional to join its Central America region team. This role offers an exciting opportunity to develop your career in commercial finance and drive business growth.Salary: $120,000 - $150,000 per annumJob DescriptionThis position entails developing...


  • San José, San José, Costa Rica Trevipay A tiempo completo

    Job SummaryWe are seeking a seasoned Customer Support Supervisor to lead our team and deliver exceptional customer experiences. This role requires strong leadership, organizational, and problem-solving skills to drive continuous improvement and world-class service.About the RoleLead a team of customer support professionals in providing timely, accurate, and...


  • San José, San José, Costa Rica Eaton A tiempo completo

    Eaton's EPG LAC Latin America and Caribbean Division is currently seeking an Operational Excellence Manager to drive operational improvements, cost efficiency, and quality enhancement. As an OPEX Manager at Eaton, you will play a pivotal role in leading a team that manages and enhances the Quality Management System and Lean Six Sigma principles and...


  • San José, San José, Costa Rica Wns Denali A tiempo completo

    **About the Role**We are seeking a talented Senior Group Manager to lead our delivery team and drive operational excellence in our WNS Costa Rica delivery center. As a key member of our leadership team, you will be responsible for managing and developing a team of professionals, farming new business opportunities, and delivering sold scope and performance to...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    Smartsheet - Sales Manager Role OverviewSalary: $85,000 - $110,000 per year (dependent on experience)We are seeking an experienced sales leader to join our team as a Sales Manager. This role will be responsible for leading and developing a high-performing team of Inside Sales Representatives, serving primarily US-based customers.About the JobThe ideal...


  • San José, San José, Costa Rica Cornerstone Building Brands A tiempo completo

    Job SummaryWe are seeking a highly skilled Operational Data Analyst to join our team at Cornerstone Building Brands. As an Operational Data Analyst, you will play a crucial role in identifying and documenting changes to our system, working with analytics needs, and serving as a liaison between end users and implementation staff.About the RoleThis is a...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    At Microsoft, we are driven by a passion for excellence and innovation. As the Group Manager of Customer Operations, you will play a critical role in delivering exceptional experiences to our stakeholders.Company Overview: We offer unique opportunities to work on global projects in an environment that values diversity, focuses on talent development, and...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job OverviewA challenging opportunity has arisen for an experienced Operational Excellence Specialist to join our Amazon Support Services Costa Rica Srl team.We are seeking a highly skilled and motivated individual to play a crucial role in ensuring seamless customer experiences and operational efficiency across our organization.


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the RoleWe are seeking an experienced Sales Leadership Director to lead our Supply Chain Solutions team in San Jose, CA. As a key member of our leadership team, you will be responsible for developing and implementing go-to-market strategies to drive business growth.Key Responsibilities:Develop and implement sales strategies for Industrials & Field...


  • San José, San José, Costa Rica Johnson And Johnson A tiempo completo

    Job OverviewWe are seeking a highly skilled Operational Readiness Lead to join our team in San Jose, Costa Rica. As a key member of our operations team, you will be responsible for ensuring the seamless start-up and ongoing operations of our medical device manufacturing facility.About the RoleThis is an exciting opportunity to lead cross-functional efforts...


  • San José, San José, Costa Rica Convera A tiempo completo

    Job OverviewWe are seeking a highly skilled Customer Support Professional to join our team at Convera. As a key member of our customer-facing function, you will play a vital role in providing exceptional support to our clients.About the RoleProvide internal support to our sales/operations group and act as a liaison to clients.Handle client transactions,...


  • San José, San José, Costa Rica Blueforce Inc A tiempo completo

    **BlueForce, Inc.** is a leading provider of administrative support services, seeking highly skilled professionals to join our team in Central America and the Western Hemisphere.**Job Summary:**We are seeking an experienced administrative support professional to provide critical support services to our team. The ideal candidate will have a strong background...

  • Operational Manager

    hace 2 meses


    San José, San José, Costa Rica Wns Global Services A tiempo completo

    WNS Global Services is seeking a highly skilled Operational Manager to lead our team of customer service agents. As a key member of our operations team, you will be responsible for organizing daily operations, monitoring team performance, and enhancing productivity. Key qualifications include C1 level English skills, practical experience in managing a team,...


  • San José, San José, Costa Rica Crg Solutions A tiempo completo

    Overview">Crg Solutions is seeking an experienced Executive Support Professional to join our team. As a key member of our administrative staff, you will provide high-level support to senior firm leadership, ensuring seamless execution of their priorities.">About the Role">This is a dynamic and challenging opportunity for a highly skilled administrative...


  • San José, San José, Costa Rica Third-Party Job Posts A tiempo completo

    Unlock a Fulfilling Career as a Customer Support Team LeadWe are seeking an experienced customer support professional to join our team as a Customer Support Team Lead. As a key member of our customer success squad, you will be responsible for leading and managing frontline customer support teams, ensuring exceptional customer experiences, and driving team...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    Job OverviewWe are seeking a highly skilled Technical Leader to manage our Azure Platform Technical Support (APTS) team. This individual will be responsible for ensuring exceptional customer service across technical service lines and driving business growth through innovation.The ideal candidate will have 3-5 years of experience in technical support,...


  • San José, San José, Costa Rica Eaton A tiempo completo

    Eaton is seeking a skilled EHS leader to provide strategic guidance and oversight to our operations in Latin America.As a key member of our team, you will be responsible for implementing environmental, safety, and health programs that foster a zero-incident culture. This will involve establishing sound policies and goals, adopting a preventative approach,...


  • San José, San José, Costa Rica Wns Denali A tiempo completo

    Company OverviewWNS (Holdings) Limited, a global Business Process Management leader, empowers clients to outperform through passion for service and innovation. Our mission is guided by the CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, and Excellence.Salary Range$125,000 - $175,000 per year, depending on experience and...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About Amazon Support Services Costa Rica SrlWe are a leading provider of operational efficiency solutions, striving to deliver exceptional results for our clients.Salary: $65,000 - $80,000 per yearJob Description:In this role, you will work closely with cross-functional teams to ensure seamless operational processes and identify opportunities for...

Operational Support and Team Leadership Professional

hace 2 meses


San José, San José, Costa Rica Boston Consulting Group A tiempo completo

About the Role

The Administrative & Executive Support Manager will oversee daily operations of a team based in Costa Rica, providing support to Project Leaders. They will work closely with senior management to deliver high-quality service to clients and stakeholders.

Key Responsibilities

  • Manage administrative assignments and communication
  • Resolve issues or delays in assignments
  • Coordinate schedules for backup needs
  • Manage weekly timesheets, expenses, and overtime requests

Leadership and Development

  • Provide feedback and coaching to the team
  • Participate in performance evaluations and reviews
  • Serve as a role model and provide support to team members
  • Assist with screening, recruiting, and onboarding new team members

Qualifications and Requirements

  • Bachelor's degree with 3-5 years of experience in professional services
  • Demonstrated leadership and customer service experience
  • Excellent communication skills, both verbal and written

Compensation and Benefits

We offer a competitive salary range estimated at $65,000-$85,000 per year, commensurate with experience. In addition to a competitive salary, we provide comprehensive benefits including health insurance, retirement plans, and paid time off.