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Healthcare Support Specialist Position

hace 2 semanas


San Francisco, Heredia, Costa Rica Auxis A tiempo completo

Company Overview

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Auxis is a fast-growing business process outsourcing provider dedicated to delivering exceptional support services to its clients. With a strong commitment to employee growth and development, Auxis empowers its team members to advance their careers in a dynamic and supportive environment.

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Job Description

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In this role, you will be working with one of our largest accounts, a leading provider of healthcare services that serves 959 hospitals and 2979 physician practices, with over 50 million patient encounters annually. Your primary responsibility will be to resolve patient account discrepancies and dispute unauthorized services to avoid insurance coverage denials, thereby lowering expensive medical bills for patients.

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Required Skills and Qualifications

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To succeed in this position, you must possess excellent customer service skills, have a high school diploma or equivalent, and at least 1 year of experience in Customer Service positions. Additionally, you should have strong communication skills, both written and verbal, with the ability to work independently and collaboratively. English-Spanish language proficiency (oral and written) with a C1 level or above is highly desirable.

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Benefits

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Auxis offers a comprehensive benefits package, including health benefits, transportation subsidy, Asociacion Solidarista membership, training and development programs, an employee recognition program, paid time off, and family paid leave. You will also receive a paid day off for your birthday.