Specialist, Client Support, Level I
hace 4 semanas
At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
This position is responsible for performing daily client support functions and special projects within World Fuel’s Business and General Aviation Client Support Team.
The Specialist position is customer focused and requires an experienced aviation professional that possesses a good working knowledge of World Fuel’s primary aviation products, services, and offerings in order to perform Level 1 through Level 3 support.
- This is an entry level position; the incumbent is expected to continually grow their expertise in all WFS support areas._
Key Responsibilities:
- Competently performs daily support functions and special project work as required.-
- Troubleshoots/resolves inquiries related to authorizations, transaction processing, card maintenance, merchant funding and end consumer billing across all WFS retail and contract fuel platforms and gateways.- Identifies and properly route inquiries outside of BGA CST responsibility- Logs all inquiries and confirms successful completion.- Looks to senior team members for guidance as needed in fulfilling client needs.- Displays service excellence, accountability, and a drive for continued learning.- Identifies processes/procedural weaknesses and suggests/implements solutions.- Partners closely and frequently with all World Fuel aviation companies and functional business teams to achieve objectives/daily job duties.
**Requirements**:
- Minimum 2 -5 years in the Customer Service and/or World Fuel Services- Advanced English skills - C1- Displays strong customer service skills and routinely delivers best in class customer experience.- Consistently provides a positive customer experience when handling more sensitive customer inquiries.- Demonstrates the ability to de-escalate tenuous situations and facilitates customer retention.- Routinely demonstrates a high degree of attention to detail, critical thinking, problem solving, and follow through to ensure customer issues are resolved timely and accurately.-
- Demonstrates good understanding and working knowledge of the WFS BGA customers, merchants, vendors, suppliers, competitors, and subsidiaries. Interacts cooperatively and productively with all on a more routine basis to perform position duties.
-
Client Accounts Receivable Specialist I
hace 2 semanas
San José, Costa Rica TreviPay A tiempo completoAt TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving...
-
Client Accounts Receivable Specialist I
hace 3 semanas
San José, San José, Costa Rica TreviPay A tiempo completoAt TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving...
-
Invoicing Specialist I
hace 3 semanas
San José, Costa Rica TreviPay A tiempo completoAt TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving...
-
Invoicing Specialist I
hace 3 semanas
San José, Costa Rica TreviPay A tiempo completoAt TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving...
-
Its Support Associate I portuguese
hace 3 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo6+ months of experience in IT help-desk or desk-side environment. Advanced written and spoken Portuguese level. Advanced written and spoken English level. High School diploma. Experience in Windows, Mac OS environments Proven ability to communicate with technical and nontechnical staff.Amazon's IT Support is the first point of contact for technical support...
-
Invoicing Specialist I
hace 1 mes
San José, Costa Rica TreviPay A tiempo completoAt TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving...
-
Solution Support Specialist
hace 3 semanas
San José, San José, Costa Rica TDCR Tech Data Costa Rica A tiempo completoDescription: The Solutions Support Specialist is responsible for preparing and reviewing invoices, ensuring billing accuracy, resolving issues, and maintaining records. Let's Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all. What You'll Do:Primary responsibility includes creating, reviewing, and delivering invoices...
-
RTR Specialist I
hace 2 semanas
San José, Costa Rica emerson A tiempo completoEmerson is seeking a motivated and experienced accounting professional to join our team as a RtR Specialist I in San José Province, Escazu, Costa Rica. As an Accounting specialist at Emerson, you will have the opportunity to contribute to a renowned organization that is dedicated to making a positive impact in the world. With our strong values of...
-
Its Support Associate I
hace 2 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo6+ months of experience in IT help-desk or desk-side environment. - Advanced written and spoken Portuguese level. - Advanced written and spoken English level. - High School diploma. - Experience in Windows, Mac OS environments - Proven ability to communicate with technical and non-technical staff. Amazon's IT Support is the first point of contact for...
-
Invoicing Specialist I
hace 3 semanas
San José, San José, Costa Rica TreviPay A tiempo completoAt TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving...
-
Invoicing Specialist I
hace 3 semanas
San José, San José, Costa Rica TreviPay A tiempo completoAt TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving...
-
Rtr Specialist I
hace 2 semanas
San José, Costa Rica Emerson A tiempo completoEmerson is seeking a motivated and experienced accounting professional to join our team as a RtR Specialist I in San José Province, Escazu, Costa Rica. As an Accounting specialist at Emerson, you will have the opportunity to contribute to a renowned organization that is dedicated to making a positive impact in the world. With our strong values of integrity,...
-
Customer Service Specialist I
hace 3 semanas
San José, Costa Rica Syniverse A tiempo completoSyniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight...
-
Customer Service Specialist I
hace 3 semanas
San José, Costa Rica Syniverse A tiempo completoSyniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight...
-
Customer Service Specialist I
hace 3 semanas
San José, Costa Rica Syniverse A tiempo completoSyniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight...
-
Risk Specialist I, Vendor Investigations
hace 3 semanas
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor's Degree in Risk Management, Business, Statistics, Computer Science, or any other quantitative field from an accredited institution. 35 years of relevant professional experience in Risk Management, Fraud Investigations Analytics, Business Intelligence, or a Data Science. Advanced English skills, including excellent business writing. Proficiency with...
-
Support Specialist
hace 4 semanas
San José, Costa Rica Webxloo, LLC A tiempo completoJob Overview: We are seeking a Support Specialist to join our team. The Support Specialist will be responsible for providing exceptional customer service and support to our clients. This is a dynamic role that requires strong communication skills and the ability to analyze and resolve customer issues. **Responsibilities**: - Assist clients with product...
-
Invoicing Specialist
hace 4 semanas
San José, Costa Rica TreviPay A tiempo completoAt TreviPay, we help clients grow by streamlining B2B payments through a combination of innovative technology, service expertise, and working capital to improve their customer’s experience and free up funding for growth. We facilitate $6 billion in transactions per year in 18 currencies for customers in more than 27 countries. We specialize in payment and...
-
End User Support Specialist Ii
hace 3 semanas
San Francisco, Heredia, Costa Rica TradeStation A tiempo completo#WeAreTradeStationWho We Are: TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge. At TradeStation, we're continuously pushing the boundaries of what's possible, encouraging out-of-the-box thinking and relentless search for...
-
Client Accounts Receivable Specialist
hace 3 semanas
San José, San José, Costa Rica TreviPay A tiempo completoAt TreviPay, we help clients grow by streamlining B2B payments through a combination of innovative technology, service expertise, and working capital to improve their customer's experience and free up funding for growth. We facilitate $6 billion in transactions per year in 18 currencies for customers in more than 27 countries. We specialize in payment and...
