Senior Technical Support Director

**Director/Senior Director, Operational Strategy & Planning (OS&P) - **CVMER**Remote**:The Director/Senior Director level of OS&P is an experienced leader within a Therapeutic Area (TA) Centre of Excellence, expected to leverage their Research and Development experience from Target Product Profile generation to operational study execution to sustainably grow...

Cloudera is seeking an experienced Technical Support Representative to join our team. In this role, you will be responsible for providing technical support to our customers, troubleshooting complex issues, and collaborating with internal teams to resolve customer cases.Key responsibilities include:Providing technical support to customers via phone, email, or...

Job SummaryThis role is responsible for delivering top-notch technical support to end-users, ensuring minimal downtime and maximum productivity. As a key member of the team, you will provide first- and second-level support in response to service desk incidents and requests from onsite and remote office clients.Key ResponsibilitiesAccept travel requests for...

Job OverviewWe are looking for a seasoned Recruiting Operations Manager to oversee the management of support engineers and provide guidance on support procedures.Responsibilities:Oversee the performance of 8-10 support engineers through regular check-ins, coaching, and mentorship.Develop and implement strategies to improve communication between support...

As a Technical Support Specialist at Microsoft Corporation, you will be part of the Customer Service & Success (CE&S) organization. This team is responsible for delivering a seamless support experience to customers worldwide.Come and help us build trust and confidence with every person and organization through delivering exceptional customer experiences. You...

Perfil del EmpleadoNúmero de Empleo: 22129090Categoría de Empleo: Servicios de Habitación y RecepciónSobre Marriott International, Inc.Courtyard by Marriott ofrece un entorno estimulante donde nuestros huéspedes pueden permanecer conectados y equilibrados. Trabajando con nosotros, garantiza una estancia sin contratiempos que satisfaga las necesidades...

Company Overview:We are Amzn Support Srvcs Costa Rica, a team passionate about providing world-class support to our enterprise customers. Our mission is to deliver exceptional service and expertise that enables our customers to succeed.Job Description:We are seeking an experienced Technical Support Specialist to join our team. As a key member of our...

Job DescriptionResponsibilities:Oversee Helpdesk related staff to ensure that helpdesk support and service levels are being met.Assist the operational, support and management team to ensure all clients receive the standard of service set out in the Company's Mission Statement and Company Policy.Perform management duties including performance reviews,...

Provides technical support to customers, partners, field engineers, and other product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, or networked and/or wireless systems.Works with customers to review and resolve issues.Performs troubleshooting and related analyses; escalates issues...

About the RoleThis is a director-level role requiring senior-level stakeholder engagement across The Coca-Cola Company, our Bottling partners, and navigating our internal network to achieve great results. Stakeholders include but are not limited to:Franchise Leaders (General managers) and VPsBottler Commercial and Marketing VPs and Director level leadersVP...

Company OverviewEx2 Outcoding is a leading provider of data analytics solutions, and we are seeking an experienced Senior Support Engineer to join our advanced support team.Job DescriptionWe require a skilled technical professional to provide advanced-level technical support to our customers, partners, prospects, and other support engineers. The successful...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

Amzn Support Srvcs Costa Rica seeks a Technical Support Associate II to join their team. This role is responsible for providing exceptional customer service and technical support to clients.About the JobThis is a challenging opportunity for an experienced IT professional looking to take on a leadership role in a fast-paced environment. The ideal candidate...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...

4+ years of experience managing small to medium technical operations or support engineering teams.- 4+ years of experience running and maintaining a 24x7 production environment- 4+ years of experience with support procedures and methodologies for production computing environments- Bachelor's degree in Computer Science / Information Technology, Data Science,...

Overview:We are seeking an Escalation Specialist 1 to provide exceptional customer service while managing high-severity issues. The successful candidate will be proactive in communicating with customers and ensuring a positive support experience at all levels of the support structure.The role involves acting as a liaison between end-user customers and our...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

About UsPalo Alto Networks is a leading cybersecurity company dedicated to protecting our digital way of life. We're committed to being the partner of choice for organizations worldwide, providing innovative solutions to tackle the ever-evolving threat landscape.Job OverviewWe're seeking an experienced Senior Technical Support Manager to lead our technical...

About This RoleThis position offers an exciting opportunity to work with a leading cloud security company that processes over 50 billion transactions daily. As a Sr. Product Support Engineer, you will be responsible for providing world-class post-sales technical support to customers and partners, managing escalated issues that require high levels of...