High-Performance Technical Support Specialist

hace 4 días


San José, San José, Costa Rica Microsoft A tiempo completo

At Microsoft, we're seeking a highly skilled and experienced High-Performance Technical Support Specialist to join our team. This role is perfect for individuals who thrive in fast-paced environments and have a passion for delivering exceptional technical support to customers.

About the Role:

  • We're looking for someone with at least 5+ years of experience in technical support, technical consulting, or information technology. If you have a Bachelor's Degree in Computer Science, Information Technology, or a related field, that's a plus
  • You'll be working closely with our development teams to drive incident resolution for configuration, code, or other service deficiencies impacting customers.
  • We're also looking for expertise in SQL Server Data Warehouse/Azure Synapse, ETL tools, and cloud-based databases.
  • Your responsibilities will include performing complex product troubleshooting and remediation, collaborating on cross-team and cross-product technical issues, and contributing to the development of automation techniques and diagnostic tools.

What We Offer:

  • A competitive salary range: $120,000 - $180,000 per year, depending on experience.
  • The opportunity to work with a talented team of experts in the industry.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous paid time off policy.
  • The chance to work on cutting-edge projects and technologies.

How to Apply:

If you're a motivated and detail-oriented individual with a passion for technical support, please submit your application today We can't wait to hear from you.



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