Customer Support Specialist
hace 2 días
This role involves providing exceptional customer service and support through various channels to ensure customer satisfaction.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Maintain up-to-date knowledge of our products and services to provide accurate information to customers.
- Document customer interactions and feedback for quality improvement purposes.
Requirements:
- Minimum 2 years of experience in a customer-facing role, preferably in the customer service industry.
- Excellent written and verbal communication skills in English.
- Strong organizational and time management skills to handle multiple customer queries efficiently.
- Able to work in a fast-paced environment with minimal supervision.
Compensation:
The estimated annual salary for this position is $50,000 - $60,000, depending on qualifications and location.
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