
Bilingual Contact Center Expert
hace 5 días
**Benefits:**
Swarovski offers a comprehensive benefits package, including competitive salary, opportunities for growth and development, and a dynamic work environment.
**Additional Requirements:**
- Ability to work in a fast-paced environment with multiple customer interactions.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Office and other software applications.
-
Cisco Contact Center Solutions Expert
hace 3 días
San Francisco, Heredia, Costa Rica Ttec A tiempo completo**Job Overview:**This is an excellent career opportunity for someone with prior voice and data engineering experience who wants to develop and grow their career in Cisco Contact Center solutions.**Key Responsibilities:**Design and deploy full life-cycle Cisco contact center project integrations, including call center workflowsAnalyze and diagnose complex...
-
Contact Center Senior Supervisor
hace 5 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completo**Key Responsibilities:**The successful candidate will be responsible for leading a Contact Center organization ranging from 50 - 100 agents. Key responsibilities include:Leading and developing a high-performing team of contact center representatives.Analysing data to identify areas for improvement and implementing process changes to drive efficiency and...
-
Cisco Contact Center Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Ttec A tiempo completoTtec delivers outcome-based customer engagement solutions through our digital consultancy and delivery center of excellence.This role offers an exciting opportunity to contribute to our Technology Services team as a Telecommunications Network Engineer.You will be responsible for ensuring the successful deployment of full-life cycle Cisco contact center...
-
Contact Center Routing Strategist
hace 2 días
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoRequired Skills and QualificationsProficient in SQL, SCXML, and ECMA script.Ability to understand API specifications quickly.Service specific technical knowledge, communication, coordination, and organizational skills.Exceptional analytical capabilities, communication skills, and intercultural competence.Experience with Contact Center and Genesys Engage...
-
Contact Center
hace 2 semanas
San Francisco, Heredia, Costa Rica Right People A tiempo completoACERCA DE LA VACANTEFunciones del PuestoAtender consultas de clientes vía telefónica, visita a la oficina, redes sociales y correo electrónico, etc.Hacer cotizaciones y reservaciones de vuelo, de vehículos y hoteles, nacionales e internacionales.Realizar envió digital o de ser necesario la impresión de boletos e itinerarios.Verificación pagos...
-
Contact Center Agent
hace 5 días
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completoAre you ready to take your customer service career to the next level? As a Junior Call Center Specialist at British American Tobacco, you'll play a critical role in delivering exceptional customer experiences to our retail partners.This role is perfect for individuals who thrive in fast-paced environments, enjoy resolving complex issues, and are passionate...
-
Call Center Expert
hace 5 días
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoJob Summary\The Call Center Specialist position involves answering incoming calls and providing excellent customer service to BMW Connected Drive customers following program guidelines and call center standards.\This role requires knowledge of Dealer Speed for checking VIN and experience in CDC to view vehicle/customer information.
-
Multilingual Contact Center Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Swarovski A tiempo completoJob DescriptionSwarovski's Trilingual Customer Service Specialist plays a pivotal role in delivering seamless customer experiences by addressing their needs through efficient inquiry resolution. To excel in this position, one must embody the Swarovski Values and Customer Experience vision, ensuring customer loyalty is achieved.ResponsibilitiesAddress...
-
Customer Service Agents- Bilingual Speakers
hace 2 días
San Francisco, Heredia, Costa Rica Support Services Group - Cr A tiempo completoSupport Services Group is looking for customer service agents to join our team in our Heredia Site.This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge.**About Support Services Group**:Founded in 1981, Support Services Group is a global, high-touch Omnichannel Outsourced...
-
Call Center Representative
hace 4 días
San Francisco, Heredia, Costa Rica Client Services, Inc. -Cr A tiempo completo**Training** schedule is 7am-4pm Monday through Friday.The paid training is for two weeks.After training the schedule will vary between 7am-10:00pm for a total of 35 hours a week.**Responsibilities**As an Account Representative, you will be representing many of the Top Banks and financial services companies in the Nation.Learning how to generate direct...
-
Customer Service Resolution Expert
hace 3 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoWe are seeking an experienced Customer Service Resolution Expert to join our team at Experian. In this role, you will be responsible for providing exceptional customer service and technical support to our employees. You will troubleshoot, resolve, and document complex technical issues related to hardware, software, and networks.About the JobAs a Customer...
-
Contact Center Supervisor
hace 2 semanas
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completoTypically supervises lower-level supervisors and/or highly-skilled non-exempt individual contributors in single functional area.Responsible for the supervision of activities and resources needed to support the day-to-day efforts of the department and to achieve the business plan.Provides general supervision to lower level supervisors and direct supervision...
-
HR Recruitment Expert
hace 2 días
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completoAt BAT, we are committed to our Purpose of creating A Better Tomorrow. We are seeking a highly skilled HR Recruitment Expert to join our team in Costa Rica. This role will play a critical part in sourcing, attracting, and hiring top talent to support our business objectives.Key Skills and Qualifications2+ years of experience recruiting in a fast-paced...
-
Bilingual Accounts Receivable Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoAbout Our TeamWe are a global organization with a presence in over 35 languages, serving customers across various industries.Our team of 9,000 associates operates from 27 locations worldwide, providing expert services in the areas of Mobility, Monitoring, and Customer Experience.We pride ourselves on being a leading global supplier of Business Process...
-
Call Center Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoCompany Description- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...
-
UCCE Deployment Expert
hace 4 días
San Francisco, Heredia, Costa Rica Ttec A tiempo completoTtec is seeking a skilled Telecommunications Network Engineer to join our Technology Services team.This role requires the deployment of full-life cycle Cisco contact center project integrations, including call center workflows.As a key member of the project team, you will collaborate with other engineers to ensure the successful integration of omnichannel...
-
Customer Service Expert
hace 7 días
San Francisco, Heredia, Costa Rica Movate A tiempo completoMovate is seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you will be responsible for delivering top-notch customer service, answering phone calls, and resolving customer inquiries in a timely and professional manner.Job OverviewIn this role, you will have the opportunity...
-
Orthodontic Consultant Expert
hace 2 días
San Francisco, Heredia, Costa Rica Spark A tiempo completo**About the Role**We are looking for a highly skilled Orthodontic Consultant Expert to join our team at Spark. As a Clinical Consultant, you will be responsible for advising our designers clinically, assisting with requests and/or issues from our company products and/or services, and developing strategies for continuous...
-
Corporate Family Linkage Expert
hace 5 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoAs a Corporate Family Linkage Expert at Equifax, you will be responsible for reviewing and analyzing corporate family linkage data to ensure its accuracy and completeness.Key Responsibilities:Review and analyze corporate family linkage data for accuracy and completeness.Stay current on US business news, including company mergers, acquisitions, and corporate...
-
Accounting and Analysis Expert
hace 1 día
San Francisco, Heredia, Costa Rica Citi A tiempo completo**Career Opportunity**:Citi is a global leader in financial services seeking an Accounting and Analysis Expert to join its team. In this role, you will be responsible for analyzing financial data, developing planning processes, and generating reports for senior leadership.Main Tasks:**Analyze financial performance and identify areas for improvementDevelop...