Contact Center

hace 18 horas


Heredia, Costa Rica Right People A tiempo completo

ACERCA DE LA VACANTE

Funciones del Puesto

Atender consultas de clientes vía telefónica, visita a la oficina, redes sociales y correo electrónico, etc.
Hacer cotizaciones y reservaciones de vuelo, de vehículos y hoteles, nacionales e internacionales.
Realizar envió digital o de ser necesario la impresión de boletos e itinerarios.
Verificación pagos clientes.
Hacer las solicitudes de cotización grupal a través del ejecutivo encargado.
Asistir a las reuniones y capacitaciones respectivas del área.
Atender solicitudes de tarjetas de asistencia.
Apoyar en la gestión de cobro al departamento de contabilidad.
Cotizaciones y reservaciones de circuitos y paquetes a medida.
Cualquier función que su jefatura solicite y que se ajuste a la naturaleza de su puesto.
Requisitos del Puesto

Conocimiento de Amadeus.
Conocimiento en Turismo Nacional y Emisor.
Trabajar con herramientas tecnológicas y redes sociales.
Deseable 2 años de experiência en un puesto similar.
Experiência Deseada

Conocimiento de Amadeus.
Conocimiento en Turismo Nacional y Emisor.
Trabajar con herramientas tecnológicas y redes sociales.
Deseable 2 años de experiência en un puesto similar.
Habilidades Deseadas

Proactivo.
Trabajar bajo presión.
Facilidad de palabra.
OTROS DETALLES

Area del Puesto

Call Center

Ubicación del Puesto

San Francisco, San Jose, Costa Rica

Salario

1 **(Moneda Local)**
1 **(Dólares)**

Nível Académico

Bachillerato Secundaria

Nível de Cómputo

Office Profesional

**Idiomas**:
Español: 90%
Inglés: 50%



  • Heredia, Costa Rica British American Tobacco A tiempo completo

    **BAT COSTA RICA IS LOOKING FOR A** **CONTACT CENTER / JUNIOR AGENT** **SENIORITY LEVEL**:Entry Level **FUNCTION**: Finance **LOCATION**:Heredia, Costa Rica **ROLE POSITIONING AND OBJECTIVES** This role is part of GBS Finance. The role is responsible for taking calls from retailers contracted with Reynolds and their sales representatives. Resolve...


  • Heredia, Costa Rica British American Tobacco A tiempo completo

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT Costa Rica IS LOOKING FOR A** **CONTACT CENTER / JUNIOR AGENT** **SENIORITY LEVEL**:Entry Level **FUNCTION**:...

  • Contact Center Agent

    hace 12 horas


    Heredia, Costa Rica British American Tobacco A tiempo completo

    **BAT is evolving at pace - truly like no other organisation.****To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day.Come be a part of this journey!****BAT COSTA RICA IS LOOKING FOR A** **CONTACT CENTER AGENT (JUNIOR LEVEL)****SENIORITY LEVEL**:Non-management**FUNCTION**:...

  • Contact Center

    hace 12 horas


    Heredia, Costa Rica British American Tobacco A tiempo completo

    **BAT is evolving at pace - truly like no other organisation.****To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day.Come be a part of this journey!****BAT COSTA RICA IS LOOKING FOR A** **CONTACT CENTER / JUNIOR AGENT****SENIORITY LEVEL**:Entry Level**FUNCTION**:...


  • Heredia, Costa Rica British American Tobacco A tiempo completo

    **BAT is evolving at pace - truly like no other organization.****To achieve the ambition we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day.Come and be part of this journey!****BAT COSTA RICA IS LOOKING FOR A** **CONTACT CENTER / JUNIOR AGENT****SENIORITY LEVEL**:Entry Level**FUNCTION**:...


  • Heredia, Costa Rica British American Tobacco A tiempo completo

    **BAT is evolving at pace - truly like no other organization.****To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day.Come be a part of this journey!****GBS COSTA RICA IS LOOKING FOR A HUMAN RESOURCES CONTACT CENTER ANALYST (French)****SENIORITY LEVEL**:Non-management**SALARY...


  • Heredia, Costa Rica British American Tobacco A tiempo completo

    **BAT is evolving at pace - truly like no other organization.****To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day.Come be a part of this journey!****BAT Costa Rica IS LOOKING for **A BILINGUAL - **Contact Center Junior Agent **(Entry Level)****SENIORITY LEVEL**:Entry...


  • Ubicación Heredia, Heredia, Costa Rica Pertec Global Services A tiempo completo

    Requisitos: - Experience in technical support (desired). - Experience in call center (desired). - Knowledge in cloud systems. Advanced English (85%). - Knowledge in Windows. - Actividades a realizar: We are looking for call center agents with experience providing technical support. In this role you will be able to have contact with business customers and...


  • Ubicación Heredia, Heredia, Costa Rica Pertec Global Services A tiempo completo

    Requisitos: Experience in technical support (desired). - Experience in call center (desired). - Knowledge in cloud systems. Advanced English (85%). - Knowledge in Windows. - Actividades a realizar: We are looking for call center agents with experience providing technical support. In this role you will be able to have contact with business customers and...


  • Heredia, Costa Rica Ibm A tiempo completo

    **Introduction**The HR Service Administrator is an integral part of IBM and HR.Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients.Help IBMers to build their career by providing them with a personalized experience.In this role, you can be...


  • Heredia, Costa Rica Client Services, Inc. -Cr A tiempo completo

    **Training** schedule is 7am-4pm Monday through Friday.The paid training is for two weeks.After training the schedule will vary between 7am-10:00pm for a total of 35 hours a week.**Responsibilities**As an Account Representative, you will be representing many of the Top Banks and financial services companies in the Nation.Learning how to generate direct...


  • Heredia, Costa Rica Bosch Group A tiempo completo

    Company Description- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...

  • Call Center Specialist

    hace 11 horas


    Heredia, Costa Rica Bosch Group A tiempo completo

    Company Description- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...

  • Call Center Specialist

    hace 8 horas


    Heredia, Costa Rica Bosch Group A tiempo completo

    Company Description- _Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...

  • Call Center Specialist

    hace 12 horas


    Heredia, Costa Rica Bosch Group A tiempo completo

    Company Description- _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...


  • Heredia, Costa Rica DHL A tiempo completo

    **What makes DHL great? **Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world. **_Distinguished as No. 1 World’s Best Workplace by Great Place to Work and Fortune Magazine_** DHL Express is committed to maintaining an environment that empowers every team member to make the...


  • Heredia, Costa Rica TTEC Digital A tiempo completo

    Cisco UC Principal Engineer - Remote At TTEC Digital we are currently undergoing a search for experienced **Cisco Unified Communications Principal Engineer** to provide design, deployment and delivery support of our Cisco UCCE Contact Center services and solutions. This an excellent career opportunity for someone with prior voice and data engineering...

  • Contac Center Advisor

    hace 5 horas


    Heredia, Costa Rica DHL A tiempo completo

    Asegura la satisfacción y la calidad del servicio al cliente dando respuesta y solución a cada necesidad de los clientes de conformidad con los más altos estándares y procedimientos de DHL. Excede las expectativas del cliente identificando, procesando y resolviendo o derivando sus necesidades para garantizar una alta calidad de servicio teniendo como...

  • Contac Center Advisor

    hace 12 horas


    Heredia, Costa Rica Dhl A tiempo completo

    Asegura la satisfacción y la calidad del servicio al cliente dando respuesta y solución a cada necesidad de los clientes de conformidad con los más altos estándares yprocedimientos de DHL.Excede las expectativas del cliente identificando, procesando y resolviendo o derivando sus necesidades para garantizar una alta calidad deservicio teniendo como...


  • Heredia, Costa Rica NomadUX A tiempo completo

    **Job description** Our client is looking to fill a number of Senior Director and Operations Manager positions **ENGLISH** will be disregarded. Tasks and responsibilities will include the following: - Overseeing the activities of a large team in a large, and rapidly expanding, multinational contact center operation - Motivating and directing a...