Contact Center Senior Supervisor

**Job Overview:**This is an excellent career opportunity for someone with prior voice and data engineering experience who wants to develop and grow their career in Cisco Contact Center solutions.**Key Responsibilities:**Design and deploy full life-cycle Cisco contact center project integrations, including call center workflowsAnalyze and diagnose complex...

Typically supervises lower-level supervisors and/or highly-skilled non-exempt individual contributors in single functional area.Responsible for the supervision of activities and resources needed to support the day-to-day efforts of the department and to achieve the business plan.Provides general supervision to lower level supervisors and direct supervision...

Ttec delivers outcome-based customer engagement solutions through our digital consultancy and delivery center of excellence.This role offers an exciting opportunity to contribute to our Technology Services team as a Telecommunications Network Engineer.You will be responsible for ensuring the successful deployment of full-life cycle Cisco contact center...

Required Skills and QualificationsProficient in SQL, SCXML, and ECMA script.Ability to understand API specifications quickly.Service specific technical knowledge, communication, coordination, and organizational skills.Exceptional analytical capabilities, communication skills, and intercultural competence.Experience with Contact Center and Genesys Engage...

ACERCA DE LA VACANTEFunciones del PuestoAtender consultas de clientes vía telefónica, visita a la oficina, redes sociales y correo electrónico, etc.Hacer cotizaciones y reservaciones de vuelo, de vehículos y hoteles, nacionales e internacionales.Realizar envió digital o de ser necesario la impresión de boletos e itinerarios.Verificación pagos...

Are you ready to take your customer service career to the next level? As a Junior Call Center Specialist at British American Tobacco, you'll play a critical role in delivering exceptional customer experiences to our retail partners.This role is perfect for individuals who thrive in fast-paced environments, enjoy resolving complex issues, and are passionate...

Job DescriptionSwarovski's Trilingual Customer Service Specialist plays a pivotal role in delivering seamless customer experiences by addressing their needs through efficient inquiry resolution. To excel in this position, one must embody the Swarovski Values and Customer Experience vision, ensuring customer loyalty is achieved.ResponsibilitiesAddress...

**Do you want to work in a fast-paced and exciting environment, where no two days are the same?We're looking for an Operations Supervisor to manage our team of travel consultants.****Operations Supervisor**- Full-time, (home)based in Costa Rica_We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe.We...

**Job Overview**Bosch Service Solutions, a leading global supplier of Business Process Outsourcing, is seeking an experienced Accounting Supervisor to lead the Invoice to Cash end-to-end process in our Business Service Center. The ideal candidate will have a strong background in accounting and collections, with excellent leadership and communication skills.

**Do you want to work in a fast-paced and exciting environment, where no two days are the same?We're looking for an Operations Supervisor to manage our team of travel consultants.****Operations Supervisor**- Full-time, (home)based in Costa Rica_We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe.We...

**Do you want to work in a fast-paced and exciting environment, where no two days are the same?We're looking for an Operations Supervisor to manage our team of travel consultants.****Operations Supervisor**- Full-time, (home)based in Costa Rica, Latin America_We're BCD Travel, one of the world's leading corporate travel management companies with offices...

**Training** schedule is 7am-4pm Monday through Friday.The paid training is for two weeks.After training the schedule will vary between 7am-10:00pm for a total of 35 hours a week.**Responsibilities**As an Account Representative, you will be representing many of the Top Banks and financial services companies in the Nation.Learning how to generate direct...

Company OverviewWe are the world's leading global information services company, empowering consumers and clients to manage their data with confidence.We help individuals take financial control, businesses make smarter decisions, lenders lend more responsibly, and organizations prevent identity fraud and crime.We have 20,000 people operating across 44...

Rapidly growing Contact Center in Costa Rica looking for an experienced Operations HR Director.This role would be responsible for overseeing operations, employee relations, performance management, HR policies, and labor and employment law practices,ensuring compliance with regulations, managing budgets, assessing staffing needs, and developing compensation...

**Job Summary:**The Senior Operations Manager - Customer Experience will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Team Lead will be the primary customer interface for...

Senior Technical Project Manager - Cisco UCCE Solutions - RemoteTTEC Digital is seeking a Senior Technical Project Manager to join our Cisco IX Systems Integrations team.This is a telecommuting opportunity for someone located in Costa RicaWhy choose TTEC to enhance and broaden your career?We are just as passionate about providing ideal solutions to solving...

As a Senior Technical Project Manager, you will play a key role in the design, deployment, and delivery of Cisco UCCE Contact Center services and solutions. Your primary responsibility will be to manage the overall delivery relationship with clients, providing technical expertise and project status to senior level managers, directors, and executives.You will...

**360training****Customer Support Supervisor - Spanish/English****Responsibilities**- Provide leadership, orientation, training, coaching, and mentoring to departmental staff.- Assist with performance evaluations and disciplinary actions.- Determine, coordinate, and supervise daily staffing assignments and staffing levels to ensure department service levels...

**Work-life balance does exist: Join the journey at BCD****Supervisor**- Full time, Costa Rica _- (Hybrid)_In this role, you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance, and coaching.As the Operations Supervisor you will also be the primary...

Company Description- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...