Front Desk Coordinator
hace 12 horas
**Job Overview**
We are seeking a detail-oriented and organized Front Desk Coordinator to join our team at Marriott Worldwide. This role is perfect for someone who enjoys working in a fast-paced environment and providing exceptional guest service.
**Key Responsibilities:**
- Assign rooms according to guest preferences whenever possible
- Pre-register designated guests and prepare key packets
- Organize and coordinate check-in/pre-registration procedures for arriving groups
- Review and track requests for room changes when possible; communicate status to staff
- Confirm reservations and cancellations
- Review out-of-order rooms daily
- Ensure rates match market codes and document exceptions
- Verify and adjust billing for guests
- File guest paperwork or documentation
- Set up and process all guest check-ins/check-outs
- Activate room keys
- Secure valid payment
- Identify any over-commitments
- Perform duplicate reservation checks; block rooms
- Run daily reports
**What We're Looking For:**
- Able to work in a team environment and support colleagues to reach common goals
- Excellent communication and interpersonal skills
- Ability to maintain confidentiality of proprietary information
- Proficient in using computer systems and technology
- Ability to stand, sit, or walk for extended periods
**Why Work with Us?**
Marriott Worldwide is committed to fostering a culture of inclusivity, respect, and diversity. We believe in hiring talented individuals from diverse backgrounds and providing them with opportunities for growth and development. As a member of our team, you will have the chance to work with a dynamic group of professionals who share your passion for delivering exceptional guest experiences.
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