Multilingual Support Representative
hace 1 mes
Welcome to TransUnion, a leading provider of credit and risk management solutions. We are seeking a highly skilled Multilingual Support Representative to join our team in this exciting role.
We offer a competitive salary of $40,000 - $60,000 per year, depending on experience, plus benefits and opportunities for career growth.
About the Role:
This is a remote position that requires exceptional communication skills in both English and Spanish. As a Multilingual Support Representative, you will be responsible for providing top-notch customer service to our clients, resolving issues in a timely and professional manner, and working collaboratively with our team to achieve departmental goals.
Key Responsibilities:
- Respond to inbound phone calls and chats from clients, using your excellent communication skills to resolve their queries and concerns;
- Work independently, prioritizing tasks and managing your time effectively to meet individual and team performance targets;
- Provide education and support to clients on our products and services, including regulatory information and industry trends;
- Collaborate with colleagues to improve knowledge and adherence to company processes and procedures;
- Participate in quality assurance initiatives to ensure high-quality work and continuous improvement;
Requirements:
- Bachelor's degree or equivalent experience in a related field;
- 1-3 years of customer service experience in a contact center environment, with a focus on inbound voice customer care/support;
- Excellent verbal and written communication skills in English and Spanish, with a good command of industry-specific terminology;
- Strong listening skills and ability to deal with irate customers regularly;
- Ability to work remotely, independently, and have a strong sense of duty;
- A self-starter with strong initiative, able to demonstrate a readiness to make decisions, take initiative, and originate action;
- Demonstrate attention to detail in all work completed;
- Collaborates well with others in a team-oriented environment;
- Proactively works to improve knowledge and adherence to company processes and procedures;
- Adapts well to change and can adjust priorities as needed;
- Displays effective time management skills;
- Highly computer literate;
What We Offer:
- A competitive salary range of $40,000 - $60,000 per year, depending on experience;
- A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off;
- Opportunities for career growth and professional development;
- A dynamic and supportive work environment;
- The chance to work with a leading provider of credit and risk management solutions;
How to Apply:
If you are a motivated and results-driven professional with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter through our website. We look forward to hearing from you
-
Sales Support Representative
hace 1 mes
Santa Cruz, Costa Rica Transunion A tiempo completoAs a Sales Support Representative at TransUnion, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to manage customer inquiries, provide product information, and resolve issues in a timely and professional manner.Key Responsibilities:Answer and respond to customer calls, emails, and messages in a...
-
Multilingual Call Center Representative
hace 1 día
Santa Cruz, Costa Rica Transunion A tiempo completoJob OverviewWe are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team in Costa Rica. This is a remote position that requires excellent communication skills, both written and verbal, in English and Spanish.About the RoleThe successful candidate will be responsible for answering inbound phone calls from customers and...
-
Multilingual Customer Service Representative
hace 1 mes
Santa Cruz, Costa Rica Transunion A tiempo completoAbout the Role:We are seeking a highly skilled and motivated Customer Support Associate to join our team at TransUnion. The successful candidate will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries via phone and chat in a professional and timely...
-
Customer Service Representative
hace 1 mes
Santa Cruz, Costa Rica Transunion A tiempo completoAre you looking for a career in sales support with a company that values customer service?We're seeking a highly motivated and organized individual to join our team as a Customer Service Representative - Sales Support. In this role, you will be responsible for providing exceptional customer service to our clients while supporting the sales team.About the...
-
Santa Cruz, Costa Rica Transunion A tiempo completoAt TransUnion, we're looking for a highly skilled Customer Service and Sales Support Representative to join our team.We offer an estimated annual salary of $62,500, depending on location and experience.The role is responsible for managing various touch points of the customer experience life cycle, from leads to onboarding and servicing established...
-
Customer Service Representative
hace 1 día
Santa Cruz, Costa Rica Transunion A tiempo completoAt TransUnion, we are committed to delivering exceptional customer experiences. As a Customer Service Representative - Sales Support Specialist, you will play a vital role in managing various touchpoints of the customer experience lifecycle.**Key Responsibilities:**Manage incoming calls from customers and sales associates, working to resolve questions and...
-
Customer Service Representative
hace 4 semanas
Santa Cruz, Costa Rica Transunion A tiempo completoAbout the RoleWe are seeking a skilled Customer Service Representative to manage high-profile customer experiences, providing exceptional support and sales assistance in a dynamic environment.This remote position may require occasional in-person attendance at work-related events. If you have a strong background in customer service, sales support, and general...
-
Human Resources Operations Representative
hace 1 mes
Santa Cruz, Costa Rica Transunion A tiempo completoAt TransUnion, we're seeking a skilled Human Resources Operations Representative to join our Global People Services team.**Key Responsibilities:**• Provide exceptional employee experience by executing cases and responding to employee queries according to internal policies and procedures.• Collaborate with cross-functional teams to ensure best-in-class...
-
Santa Cruz, Costa Rica Transunion A tiempo completoAt TransUnion, we're seeking a highly skilled Bilingual Voice/Chat Representative to join our team in a remote position. As a key member of our Consumer Operations Support department, you will be responsible for providing exceptional customer service to our consumers via phone and chat.**Job Summary:**We are looking for a talented individual who can...
-
Senior HR Operations Representative
hace 4 semanas
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoJob SummaryWe are seeking a highly skilled Senior HR Operations Representative to join our team at Thermo Fisher Scientific. In this role, you will be responsible for delivering first-line support for HR inquiries across the employee lifecycle, providing direct resolution or routing to appropriate departments while achieving performance measures and adhering...
-
Accounts Payable Representative II Specialist
hace 2 semanas
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoAt Thermo Fisher Scientific, we are seeking an experienced Accounts Payable Representative II to join our team in a key role within the Procure to Pay department. This position plays a vital part in ensuring timely payments to suppliers according to Service Level Agreements (SLAs) and corporate objectives.**Key Responsibilities:**Update supplier information...
-
Credit Account Representative Specialist
hace 1 mes
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoJob Title: Credit Controller Representative IiWork Schedule:Standard (Mon-Fri)Environmental Conditions:OfficeKey Responsibilities:Manage customers with low-complex portfolios to ensure compliance with payment terms and credit limits utilizing ERP systems.Perform risk assessments on new and existing accounts, recommending credit limits, risk categories, and...
-
Accounting Specialist III
hace 1 mes
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo**Accounting Representative III Role Summary**As an Accounting Representative III at Thermo Fisher Scientific, you will play a crucial role in the Record to Report department.**Key Responsibilities:**Process high-value accounts payable intercompany invoices and manual journal entries.Generate routine reports, complete forms, and respond to general inquiries...
-
HR Operations Representative
hace 2 meses
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo**Job Summary**:This role is focused on delivering day-to-day HR related queries within the Colleague Services/HR Shared Service Center, specifically dedicated to Tier 1 level support. The role ensures quality of service and operational performance by working within detailed processes and using appropriate metrics and dashboards.**Key Responsibilities:**-...
-
"Procurement and Payment Specialist"
hace 1 mes
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo**Job Summary**Thermo Fisher Scientific is seeking a highly skilled and detail-oriented Accounts Payable Representative III to join our team. As a key member of our Procure to Pay department, you will play a crucial role in ensuring the timely and accurate processing of invoices for our suppliers.**Responsibilities**Request updates to corporate supplier...
-
Accounts Payable Specialist
hace 1 mes
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo**Job Summary**Thermo Fisher Scientific is seeking a highly motivated Accounts Payable Representative II to join our team in Heredia, Costa Rica.**Key Responsibilities**:Process invoices for payment to suppliers, ensuring timely and accurate execution of accounts payable processes.Analyze invoices against purchase orders to determine payment...
-
Senior Accounting Specialist
hace 4 semanas
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoCompany OverviewThermo Fisher Scientific is a leading global biotechnology company that helps customers accelerate life sciences research, solve complex analytical challenges, and increase laboratory productivity. We are seeking an experienced Accounting Representative III to join our Record to Report department.SalaryThe estimated salary for this position...
-
Accounting Operations Specialist
hace 2 meses
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo**Job Summary**Thermo Fisher Scientific Inc. is seeking a highly motivated individual to join our team in Heredia, Costa Rica as a Travel & Expense Representative II.**Key Responsibilities**Provide back-office service to internal clients and analysts, processing documents and building follow-up requests.Give quality control by reviewing documentation to...
-
Senior Customer Service Manager
hace 1 mes
Santa Cruz, Costa Rica Transunion A tiempo completoTransunion seeks an experienced Senior Customer Service Manager to lead its Call Center Operations team.About the Role:This is a full-time position working in US business hours with rotational weekend shifts.The successful candidate will be fluent in English and Spanish, with excellent communication skills.A bachelor's degree in business or related field is...
-
Senior Accounts Payable Specialist
hace 1 mes
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoThermo Fisher Scientific is seeking a highly skilled Accounts Payable Representative III to join our Finance/Insurance department in Costa Rica. As a key member of our team, you will play a crucial role in providing exceptional service to our internal and external customers.Main Responsibilities:Request updates to corporate supplier information in our...