Strategic Business Operations Manager

hace 1 día


San Francisco, Heredia, Costa Rica Servicenow A tiempo completo
Job Summary

We are seeking a highly skilled Strategic Business Operations Manager to join our STEP Strategic Operations team in Costa Rica. This role will be part of our Product Strategic Operations team, dedicated to supporting the execution of our product business units.

Key Responsibilities:
  • Partner with Product leadership teams on strategic efforts, providing deep understanding and supporting data of business performance, customer behavior, product and team capabilities.
  • Identify value-creation opportunities across our business, analyzing and designing strategies to capture value, iterating with cross-functional teams, and coordinating delivery across functions.
  • Develop and implement strategic plans for the BU, including modeling revenue, customers, costs, investments, industry trends, and roadmap permutations.
  • Drive people and talent initiatives, including All-Hands meetings, Employee Surveys, Employee awards, Monthly newsletters, team offsites, and employee engagement.
  • Collaborate with FP&A and Talent Acquisition teams on budget attainment, management, and hiring execution.
Requirements:
  • Minimum 5 years of experience in Business Operations, Product Management, Finance, Management Consulting, or Corporate Strategy roles.
  • High energy, disciplined execution skills, and willingness to do whatever it takes to deliver results.
  • Ability to see the big picture while also being execution-oriented to improve operational excellence.
  • Effective communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing.

Estimated Salary: $120,000 - $180,000 per year



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