Business Operations Manager

hace 1 mes


San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

**Business Operations**


At ServiceNow, our technology makes the world work for everyone. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.


As a Business Operations Manager, you will track and manage Product Operations headcount, manage and maintain the budget, and drive consistency of reporting.


**Key Responsibilities:**


  • Track and manage Product Operations headcount
  • Manage and maintain the budget
  • Manage Priority QBR cadence, accompanying deliverables and drive consistency of reporting
  • Assist in organizing strategy and planning sessions and deliverables
  • Manage office and space planning requirements
  • Engage and connect with other operations managers in UTG and beyond as required
  • Be a thought-leader and influencer creating clarity out of ambiguity

**Requirements:**


  • Strong program management skills
  • Excellent understanding of budget and headcount management
  • Excellent understanding of functional operational processes
  • Excellent verbal and written communication skills, teamwork skills, and an engaging personality
  • Ability to translate business strategies into effective narratives
  • Proven ability to effectively interface with a diverse range of roles at all levels
  • Resourceful, self-motivated and able to independently prioritize shifting workloads in a high growth, ever changing environment
  • Ability to work in a matrix organization structure


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