Senior Business Operations Manager

hace 16 horas


San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

**About Us**

At ServiceNow, we're revolutionizing the way companies work. Our technology is designed to make the world work for everyone, and our people are the driving force behind it. We're a team of innovators, change-makers, and dreamers who share a common goal: to make a difference.

We serve over 7,700 customers worldwide, including 85% of the Fortune 500. We're proud to be one of the FORTUNE 100 Best Companies to Work For and the World's Most Admired Companies.

**Job Overview**

We're looking for a seasoned Senior Business Operations Manager to join our team. As a key member of our global operations team, you'll play a critical role in driving business growth and operational excellence.

**Key Responsibilities**

  • Manage Product Operations headcount and budget, working closely with leadership teams to ensure effective resource allocation.
  • Develop and maintain Priority QBR cadence, delivering high-quality reports and insights to stakeholders.
  • Assist in organizing strategy and planning sessions, ensuring seamless execution and communication.
  • Oversee office and space planning requirements, ensuring optimal use of resources.
  • Engage with other operations managers to drive collaboration and best practices.
  • Be a thought leader, influencing strategic decisions and driving business outcomes.

**Requirements**

  • Strong program management skills, with excellent understanding of budget and headcount management.
  • Excellent verbal and written communication skills, with the ability to translate business strategies into effective narratives.
  • Proven ability to interface with diverse roles at all levels, with a strong focus on teamwork and collaboration.
  • Resourceful, self-motivated, and able to prioritize shifting workloads in a fast-paced environment.
  • Ability to work in a matrix organization structure.

**What You'll Get**

We offer a competitive salary of $120,000 - $180,000 per year, depending on experience. You'll also enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as access to our employee assistance program.

We're committed to creating an inclusive and diverse workplace culture. If you're passionate about business operations and excited about joining a dynamic team, apply now



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