Senior Project Operations Manager

hace 2 meses


San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo
Job Description

The Professional Services team at Hewlett Packard plays a crucial role in ensuring the successful transition of operational responsibility for contracted Managed Print Services from customers to HP.

**Key Responsibilities:**

We are seeking a highly skilled Senior Project Operations Manager to manage customer project delivery, focusing on revenue growth, risk management, and financial forecasting. Key responsibilities include:

  • Managing project financials, including P&L statements, to meet or exceed approved budgets;
  • Providing reliable financial forecasts to HPS management;
  • Identifying and developing new business opportunities on current projects;
  • Supporting qualification and opportunity assessment for large and moderately complex deals;
  • Acting as opportunity manager for medium- to high-risk deals;
  • Managing client relationships, including mid- to upper-level client delivery relationships;
  • Frequently representing the organization to external customers/clients;
  • Leading and managing project teams, including internal and external resources, with a team size less than 20 people;

**Requirements and Qualifications:**

To be successful in this role, you will need to have:

  • A First Level University degree;
  • 5 years' experience in project management or similar roles/businesses;
  • Demonstrated expertise in key HP Services' operational policies, processes, and methodologies applicable to project management;
  • Excellent English skills; moderate knowledge of IT and services industry; knowledge of company organization, policies, HPS services offerings, end-to-end processes, tools, and routes to market;
  • General technical understanding of products; problem detection and analysis of root causes; leads teams to achieve results;

**Salary Range:** $80,000 - $110,000 per annum, depending on location and experience.

**Benefits:** Competitive benefits package, including health insurance, retirement plan, and paid time off.



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