Corporate Card Operations Manager

hace 2 meses


San Francisco, Heredia, Costa Rica Citi A tiempo completo
Job Summary

We are seeking a seasoned Corporate Card Operations Manager to lead our team responsible for managing and responding to daily card functions, country implementations, and change management discipline projects. The successful candidate will possess 6-10 years of experience in program management or product development, advanced English language skills, and expertise in complex process improvement initiatives.

About the Role

The General Services Travel Management Senior Manager is a senior-level professional with full leadership responsibilities, reporting directly to the global Head of Travel. This role involves strategic leadership, project oversight, communication, and innovation to improve performance, reduce redundancy, and streamline operations.

Key Responsibilities
  • Manage related projects to improve performance, reduce redundancy, and cost
  • Provide project oversight from conceptual phase to global implementation
  • Communicate plans to program sponsors and stakeholders
  • Develop and enhance projects that innovate and transform products
  • Facilitate product update meetings and negotiations of requirements
  • Collaborate on detailed functional specifications and process design solutions
  • Develop documentation to aid in process development and refinement
  • Provide input and support during implementation
  • Qualify and quantify savings and troubleshoot process and systems issues
Requirements
  • 6-10 years of experience in program management or product development
  • Advanced English level
  • Experience with complex process improvement and re-engineering initiatives
  • Ability to manage multiple projects and deadlines
  • Ability to lead a diverse cross-functional team
Estimated Salary Range: $100,000 - $150,000 per annumAbout Citi

Citi is a leading global bank with a long history of innovation and customer service. Our company values collaboration, diversity, and excellence in all aspects of our business. We offer a dynamic work environment and opportunities for career growth and development.



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