Senior Operations Manager
hace 2 meses
**Key Responsibilities**:
As a senior operations manager at Cognizant Technology Solutions, you will be responsible for leading business process improvement initiatives, managing service level agreements, and driving process efficiency. You will work closely with clients to understand their needs and develop customized solutions to meet their requirements.
**Key Skills and Qualifications**:
You will need a strong understanding of business process management, excellent communication and leadership skills, and the ability to analyze complex business problems and develop effective solutions. You will also need to have a strong understanding of industry best practices and the ability to recommend effective customized client solutions.
**What You Will Do**:
- Develop and implement business process improvement initiatives to drive process efficiency and effectiveness.
- Manage service level agreements to ensure high-quality delivery of services to clients.
- Work closely with clients to understand their needs and develop customized solutions to meet their requirements.
- Analyze complex business problems and develop effective solutions to address them.
- Recommend industry best practices and develop effective customized client solutions.
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