Technical Support Specialist for Applications
hace 17 horas
Overview
Citi is a global leader in financial services, and we are seeking a highly skilled Technical Support Specialist to join our team. In this role, you will play a critical part in ensuring the smooth operation of our applications and providing exceptional support to our clients.
Job Description
As a Technical Support Specialist, your primary responsibility will be to provide technical assistance to internal customers, resolve issues related to application feeds, and ensure timely updates to processes calendars. You will also serve as a liaison between Production Support, Financial and Accounting departments, and source systems.
Required Skills and Qualifications
To succeed in this role, you should possess:
- 0-2 years of relevant experience in technical support or a related field
- Proficiency in Microsoft Office
- Excellent problem-solving and decision-making skills
- A high level of organization and time management skills
- Demonstrated ability to work under pressure and manage deadlines
- Self-motivated and detail-oriented
- Bachelor's degree/University degree or equivalent experience
Benefits
Citi offers a competitive salary package, including a base salary range of $65,000 - $85,000 per year, depending on location and experience. Additionally, you will have access to a comprehensive benefits program, including health insurance, retirement savings plan, and paid time off.
Estimated Salary: $72,500
Please note that the estimated salary may vary based on factors such as location and experience.
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