Technical Support Professional

hace 4 días


San José, San José, Costa Rica Zscaler A tiempo completo

Zscaler is revolutionizing cloud security to help businesses protect themselves from damaging threats.

We're seeking a highly skilled Sr. Product Support Engineer to join our Customer Care Organization.

Responsibilities:
  • Providing expert technical support to customers and partners
  • Managing escalated issues and collaborating with customers on critical situations
  • Developing and maintaining deep expertise in Zscaler cloud services

Requirements:

  • 5+ years of experience in support and networking
  • Strong verbal and written communication skills in English
  • Knowledge of networking concepts and ability to troubleshoot complex issues

About Our Team:

Our team is passionate about innovation and collaboration.

We offer a dynamic work environment with competitive salary and benefits, including equity.



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