Technical Support Professional

hace 2 semanas


San José, San José, Costa Rica Ex2 Outcoding A tiempo completo

Job Summary:

We are seeking a Technical Support Professional to join our team at Ex2 Outcoding. As a member of our dynamic team, you will play a critical role in ensuring the smooth operation and availability of our IT services.

Responsibilities:

  • Maintain and improve IT processes to ensure seamless delivery of software solutions
  • Provide training and support to team members
  • Manage communications and participate in an on-call rotation to ensure 24/7 service availability
  • Collaborate with stakeholders to understand business context and deliver tailored solutions

We're Looking for:

  • Candidates with prior experience in IT operations or a related role
  • Individuals with strong analytical and problem-solving skills
  • Professionals with excellent communication and interpersonal abilities


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