Technical Support Professional
hace 2 semanas
Job Summary:
We are seeking a Technical Support Professional to join our team at Ex2 Outcoding. As a member of our dynamic team, you will play a critical role in ensuring the smooth operation and availability of our IT services.
Responsibilities:
- Maintain and improve IT processes to ensure seamless delivery of software solutions
- Provide training and support to team members
- Manage communications and participate in an on-call rotation to ensure 24/7 service availability
- Collaborate with stakeholders to understand business context and deliver tailored solutions
We're Looking for:
- Candidates with prior experience in IT operations or a related role
- Individuals with strong analytical and problem-solving skills
- Professionals with excellent communication and interpersonal abilities
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